Software Troubleshooting第 68 / 100 题
A user complains that the system time keeps resetting and secure websites report certificate errors. While often hardware-related, which quick check can rule out a simple software/setting cause?
a.Reinstall the OS
b.Replace the hard drive
c.Replace the RAM
d.Verify the correct date, time, and time zone settings and enable automatic time sync
解析
Certificate errors frequently stem from an incorrect clock, so verifying date/time/time zone and enabling automatic synchronization is a fast software check. If the clock still resets after reboots, a dead CMOS battery may be the hardware cause.
免费刷完整 100 道题库 — 无需注册。
同考点相关题目
- A laptop touchscreen registers phantom touches and inputs the user did not make. After a reboot the issue persists in every app. What is a reasonable early software step before assuming hardware failure?
- Which log-based Windows tool would best help a technician correlate a recurring application error with the exact time and error code each time it happens?
- A Windows PC boots to a black screen with only a cursor after login. Which troubleshooting environment lets the technician load a minimal set of drivers to diagnose the issue?
- An Android user side-loaded an app and now sees excessive ads and unexpected charges. What is the recommended remediation?
- A desktop application freezes frequently only when a specific large file is opened, while smaller files work fine. What is a sensible first hypothesis to test?
- During malware remediation best practices, when should the technician re-enable System Restore and create a fresh restore point?