By accessing or using PrepPass (the "Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.

The short version: PrepPass is an educational study resource with free material and optional paid products (such as full mock exams and All-Access). We do our best, but we don't guarantee you'll pass any exam. Always verify official requirements with the actual licensing board or certifying body.

1. What PrepPass is

PrepPass is an independent educational study resource for professional license and certification exams nationwide, spanning many fields, including:

Contractor and trades (e.g., CSLB Business & Law, EPA Section 608)
Healthcare (e.g., NCLEX, CNA)
Information technology (e.g., AWS, CompTIA)
Finance and mortgage (e.g., SIE, NMLS)
Real estate and insurance
Food safety and other licensed trades

Much of PrepPass is free to use. We also offer optional paid products (such as full mock exams and All-Access). When you purchase a paid product, payment is processed by Stripe; PrepPass does not store your full card number. See our Privacy Policy for how purchase data is handled.

2. Not affiliated with licensing authorities

PrepPass is an independent study tool. We are not affiliated with, endorsed by, or associated with the California Contractors State License Board (CSLB), the California Board of Barbering and Cosmetology (BBC), the California Department of Insurance (CDI), the California Department of Public Health (CDPH), PSI Services, ServSafe, ANSI-CFP, or any other licensing board, testing provider, or government agency.

References to these organizations are for educational context only. Always verify current requirements, fees, procedures, and exam formats with the official authority before scheduling.

3. Practice questions and study content

All practice questions and study chapters on PrepPass are 100% original prose written from primary sources for each exam— public-domain statutes and regulations for regulatory and law exams (for example, the California Business & Professions Code for CSLB), and the official exam guide, test plan, or vendor documentation for technology, healthcare, and finance exams. Questions and explanations are drafted with AI assistance and reviewed by our editorial team before publishing.

We never copy or paraphrase real exam questions. Real exam content is copyrighted by the licensing boards; we deliberately do not use it.

We make no guarantee that our practice questions match the actual exam. Our questions are designed to test understanding of the underlying law — passing PrepPass practice rounds does not guarantee you will pass any official exam. You should use multiple study resources, including the official study guides published by each board.

4. Accuracy and limitations

We try to keep content accurate and up to date, but California law, exam content, and fees change frequently. Specific dollar amounts (application fees, exam fees, bond amounts), time periods, and procedures cited in our content may be outdated. Always confirm with the official board before relying on any specific number or procedure.

If you find an error, please tell us via the feedback form so we can correct it.

5. Account responsibilities

If you create a PrepPass account:

You are responsible for keeping your password secure
You may not share your account with others
You may not use the Service to test, scrape, or extract content for commercial use
You agree to use the Service for your own legitimate exam preparation

6. Intellectual property

The PrepPass name, logo, software, and content (including practice question text and study chapters) are owned by PrepPass. Statutory citations are public-domain references to California law. You may read, study, and personally use the content; you may not republish, resell, or redistribute it.

7. No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT USING PREPPASS WILL HELP YOU PASS ANY LICENSING EXAM.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PREPPASS AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST OPPORTUNITY, LOST INCOME, OR FAILURE TO PASS ANY LICENSING EXAM.

9. Changes to the Service

PrepPass is operated as an educational resource with both free and paid products. We may add, change, or remove features at any time. We may also suspend or discontinue the Service. We will give reasonable notice for major changes that affect signed-in users.

10. Changes to these Terms

We may update these Terms over time. The "Last updated" date at the top will change. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles. Any dispute will be handled in the state or federal courts located in California.

12. Contact

Questions? Email support@preppass.org.