Laws & Liability第 14 / 80 题
Why might an establishment maintain written records of incidents involving refused service?
a.To increase drink sales
b.To document good-faith compliance and support the business if a legal claim arises
c.Because guests are required to sign them
d.To report guests to their employers
解析
Written incident logs create a record showing the establishment acted responsibly, which can be valuable evidence if a dram shop or liability claim is filed. Documentation also helps managers spot patterns and coach staff. Records should be factual and objective.
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