Intoxication第 48 / 80 题
A patron becomes intoxicated and belligerent after you stop serving them. Your first priority is:
a.Winning the argument about whether they are drunk
b.Serving one more to calm them down
c.Keeping everyone safe and calm while getting management or help if needed
d.Following them outside to argue
解析
When a cut-off patron becomes belligerent, safety comes first, which means staying calm, not escalating, and involving management or security. Serving another drink would be illegal and would worsen the situation. De-escalation and support protect both staff and guests.
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