Documentation & Safety第 80 / 80 题
A patron you cut off asks a sober friend to drive them home, and the friend agrees. The seller-server should:
a.Refuse to let anyone leave
b.Insist the intoxicated patron drive their own car
c.Do nothing and walk away
d.Support the safe ride, and note in the incident record that alternate transportation was arranged
解析
Encouraging and supporting a safe ride with a sober friend is exactly the responsible outcome, and noting it in the record documents that staff acted properly. This protects the patron and reinforces the establishment's defense. Helping arrange safe transport is a core seller-server responsibility.
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同考点相关题目
- When a refusal starts to escalate beyond what the seller-server can safely handle, the best step is to:
- An intoxicated patron insists on driving home. The most responsible action for the seller-server and staff is to:
- Which of the following belongs in good record-keeping practices for a seller-server establishment?
- A patron passes out at a table. Beyond stopping service, the staff's FIRST concern should be:
- Why is it important that refusal and incident decisions be backed by management involvement and clear policy?
- When writing an incident report about a cut-off patron, the seller-server should record: