Administrative & LegalQuestion 89 of 100
Which scheduling method books several patients at the start of each hour and then leaves the rest of the hour open to absorb delays?
a.Open hours scheduling
b.Double booking
c.Cluster scheduling
d.Wave scheduling
Explanation
Wave scheduling brings a group of patients in at the top of the hour and staff see them in the order they are ready, which absorbs no-shows and short visits within that hour. Open hours means patients arrive any time without appointments. Double booking places two patients in the same slot, and cluster scheduling groups similar visit types together on certain days.
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