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Anatomy & Sciences

60 questions

1. Which is the largest organ of the human body?

a.The skin
b.The liver
c.The heart
d.The lungs

The skin is the largest organ by surface area and weight, with three main layers: epidermis, dermis, and subcutaneous.

2. Which layer of the epidermis contains the cells that produce new skin?

a.Stratum corneum
b.Stratum basale
c.Stratum lucidum
d.Stratum granulosum

The stratum basale (basal layer) is the deepest epidermal layer where new keratinocytes are produced and where melanocytes reside.

3. The stratum lucidum is found on which part of the body?

a.The face
b.The scalp
c.The palms and soles
d.The back of the neck

The stratum lucidum is a clear, thin layer found only in the thick skin of the palms and soles.

4. Which cells produce the pigment that gives skin its color?

a.Keratinocytes
b.Fibroblasts
c.Langerhans cells
d.Melanocytes

Melanocytes are located in the stratum basale and produce melanin, which determines skin color and helps shield deeper cells from UV light.

5. Which epidermal layer is the outermost and consists of dead, keratinized cells?

a.Stratum corneum
b.Stratum basale
c.Stratum spinosum
d.Stratum granulosum

The stratum corneum is the outermost layer; its dead, flattened keratinocytes are what cosmetic exfoliation targets.

6. Which layer of skin contains most of the collagen, blood vessels, and hair follicles?

a.Epidermis
b.Dermis
c.Subcutaneous layer
d.Stratum corneum

The dermis is the middle layer of skin and contains collagen, elastin, blood vessels, nerves, hair follicles, and sebaceous and sweat glands.

7. The subcutaneous layer is primarily composed of which tissue?

a.Muscle tissue
b.Cartilage
c.Adipose (fat) tissue
d.Bone tissue

The subcutaneous (subcutis) layer is mostly adipose (fat) and connective tissue that cushions and insulates the body.

8. Under California law, a cosmetologist using a chemical exfoliant may legally act on which layer?

a.The dermis
b.The subcutaneous layer
c.The stratum basale only
d.The stratum corneum

Licensee exfoliation is limited to the dead cells of the stratum corneum; removal of living layers is the practice of medicine.

BPC §7316

9. Which gland in the dermis produces sebum (oil)?

a.Sebaceous gland
b.Sudoriferous gland
c.Apocrine gland
d.Endocrine gland

Sebaceous glands secrete sebum, the oily substance that lubricates skin and hair; sudoriferous glands produce sweat.

10. Which of the three layers of the hair shaft contains pigment and gives hair its strength and elasticity?

a.Cuticle
b.Cortex
c.Medulla
d.Papilla

The cortex is the middle layer; it holds melanin pigment and most of the protein bonds that determine hair strength and elasticity.

11. Which structure at the base of the hair follicle supplies nutrients via blood vessels?

a.Bulb
b.Cortex
c.Dermal papilla
d.Arrector pili

The dermal papilla is a small mound of connective tissue at the base of the follicle that supplies blood and nutrients to the growing hair.

12. The outermost layer of the hair shaft, composed of overlapping scales, is the:

a.Medulla
b.Cortex
c.Papilla
d.Cuticle

The cuticle is the outermost layer of the hair; its overlapping scales protect the cortex and must be opened for chemical services.

13. Which phase of the hair growth cycle is the active growth phase?

a.Anagen
b.Catagen
c.Telogen
d.Exogen

Anagen is the active growth phase. On the scalp, it lasts 2–7 years and accounts for the majority of hairs at any time.

14. About how long does the catagen (transition) phase typically last?

a.A few hours
b.1–2 weeks
c.3 months
d.2–7 years

Catagen is the short transition phase between active growth and resting; it lasts roughly 1–2 weeks.

15. Which phase is the resting/shedding phase of hair?

a.Anagen
b.Catagen
c.Telogen
d.Mitogen

Telogen is the resting phase that lasts about 3 months; at the end of telogen the hair sheds and the follicle re-enters anagen.

16. A client asks if losing about 70 hairs in a day means she is going bald. The best answer is:

a.Yes, see a dermatologist immediately
b.Yes, that is abnormal for any age
c.Only if she is over 40
d.Losing 50–100 hairs daily is generally normal

Daily loss of about 50–100 telogen hairs is a normal part of the hair cycle. Sudden, heavy, or patchy loss warrants medical referral.

17. The only living part of the nail unit is the:

a.Matrix
b.Nail plate
c.Free edge
d.Lunula

The matrix, hidden under the proximal nail fold, is the living tissue that produces the nail plate. Damage to the matrix can cause permanent deformity.

18. The visible white half-moon at the base of the nail is the:

a.Hyponychium
b.Lunula
c.Eponychium
d.Free edge

The lunula is the visible portion of the matrix and appears as a whitish half-moon at the proximal end of the nail plate.

19. Which structure forms the seal of skin under the free edge of the nail?

a.Lunula
b.Eponychium
c.Hyponychium
d.Cuticle

The hyponychium is the skin seal beneath the free edge that helps prevent microorganisms from entering the nail bed.

20. While prepping a client's hand, a manicurist sees the cuticle area is intact but the lateral nail fold is red, swollen, and oozing pus. The correct action is:

a.Soak the finger and gently extract the pus
b.Apply alcohol and continue the service
c.Cover with a thick base coat
d.Decline the service and refer the client to a physician

Pus and swelling suggest paronychia (an infection). Service must be declined and the client referred; the salon is not a treatment site for infections.

16 CCR §979

21. Bacteria shaped like clusters that can cause boils and impetigo are:

a.Staphylococci
b.Streptococci
c.Bacilli
d.Spirilla

Staphylococci are cluster-forming cocci. Streptococci grow in chains. Bacilli are rod-shaped; spirilla are spiral.

22. Streptococcus bacteria typically grow in which arrangement?

a.Clusters
b.Chains
c.Single cells
d.Spiral threads

Streptococci grow in chains and can cause strep throat, impetigo, and other skin infections.

23. Rod-shaped bacteria responsible for diseases like tuberculosis and tetanus are classified as:

a.Cocci
b.Spirilla
c.Bacilli
d.Diplococci

Bacilli are rod-shaped bacteria. They include the agents of tuberculosis (Mycobacterium tuberculosis) and tetanus (Clostridium tetani).

24. Spirilla-shaped bacteria are associated with which of the following diseases?

a.The common cold
b.Athlete's foot
c.Influenza
d.Syphilis

Spiral (spirilla / spirochete) bacteria cause syphilis and Lyme disease. Colds and flu are viral; athlete's foot is fungal.

25. Which statement about microorganisms is most accurate?

a.Most bacteria are non-pathogenic
b.All bacteria cause disease
c.Viruses are larger than bacteria
d.Fungi are a type of bacteria

Only a minority of bacteria cause disease; most are harmless or beneficial. Viruses are much smaller than bacteria; fungi are a separate kingdom.

26. Hepatitis B and HIV are spread primarily by:

a.Coughing and sneezing
b.Blood and certain body fluids
c.Hair clippings
d.Sunlight

Both hepatitis B and HIV are bloodborne pathogens transmitted through blood and certain body fluids — a key reason implements that may contact blood must be properly disinfected.

27. Human papillomavirus (HPV) most commonly causes which condition that might be seen in a salon?

a.Acne
b.Eczema
c.Warts (verrucae)
d.Dandruff

HPV causes warts, including plantar and common warts. Warts are contagious; service should be modified to avoid the area, and clients referred to a physician.

28. A disinfectant used in a California salon on nonporous, multi-use implements must be EPA-registered and effective against which combination?

a.Bacteria only
b.Bacteria and viruses only
c.Viruses and fungi only
d.Bacteria, viruses, and fungi

California requires hospital-grade, EPA-registered disinfectants that are bactericidal, virucidal, and fungicidal for multi-use implements that contact skin.

16 CCR §979

29. Ringworm of the scalp (tinea capitis) is caused by:

a.A fungus
b.A virus
c.A bacterium
d.A parasite

Despite its name, ringworm is a fungal infection (dermatophyte). It is contagious; service should be declined and the client referred to a physician.

30. Head lice (Pediculus capitis) are classified as:

a.A fungus
b.A parasite
c.A virus
d.A bacterium

Head lice are parasitic insects that feed on scalp blood. They are spread by direct contact and through shared combs, brushes, and headwear.

31. A client arrives with visible live lice in her hair. The appropriate response in a California salon is:

a.Wash the hair with regular shampoo and proceed
b.Use a higher-strength disinfectant on combs and continue
c.Decline the service and refer the client to a pharmacist or physician for treatment
d.Charge an extra fee and proceed

Active infestation must not be treated in the salon; service is declined and the client is referred. Tools used must then be disinfected per California rules.

16 CCR §979

32. Onychomycosis is best described as:

a.Inflammation of the cuticle
b.Separation of the nail plate from the bed
c.Ingrowth of the lateral nail edge
d.A fungal infection of the nail

Onychomycosis is a fungal infection of the nail plate/bed, often causing thickening, discoloration, and crumbling. It is contagious; service is declined.

33. Onycholysis refers to:

a.Separation of the nail plate from the nail bed
b.Infection of the surrounding nail fold
c.Fungal infection of the plate
d.Permanent loss of the nail

Onycholysis is the painless separation of the nail plate from the bed. Causes include trauma, allergic reaction, and certain diseases. Enhancements should not be applied over a separated plate.

34. Paronychia is an infection that affects which area?

a.The nail plate itself
b.The tissue surrounding the nail (nail fold)
c.The matrix only
d.The hyponychium only

Paronychia is an infection (often bacterial, sometimes fungal) of the skin and nail folds around the nail. It presents with redness, swelling, and often pus.

35. A client with a clearly thickened, yellow, crumbling toenail asks for a pedicure. What is the correct action?

a.Trim the affected nail and apply polish
b.Soak in disinfectant for 10 minutes and proceed
c.Decline pedicure service on the affected nail and refer to a physician
d.File the nail thin so the polish hides it

Signs strongly suggest onychomycosis, a fungal disease. Treating or 'fixing' diseased nails is outside the scope of practice and risks spreading infection.

BPC §7317

36. An esthetician sees a client whose face has open, weeping pustules and crusting that look like impetigo. What is the appropriate action?

a.Perform a gentle facial avoiding active areas
b.Apply an antibacterial mask
c.Use stronger sanitizer on tools and proceed
d.Decline the service and recommend the client see a physician

Open, weeping lesions are signs of possible contagious infection. Estheticians do not diagnose or treat infections; service is declined and the client referred.

BPC §7316

37. Acne is best described as a disorder of the:

a.Pilosebaceous unit (hair follicle and sebaceous gland)
b.Sweat glands only
c.Stratum corneum only
d.Nerve endings in the dermis

Acne involves blockage and inflammation of the pilosebaceous unit. Estheticians can extract non-inflamed comedones; medical treatment of severe acne is outside scope.

38. A red, scaly rash with silvery plaques most commonly seen on elbows and knees is consistent with:

a.Eczema
b.Psoriasis
c.Acne
d.Rosacea

Psoriasis is a chronic autoimmune skin disorder characterized by silvery scales. Cosmetologists adapt the service to avoid irritation but do not treat it.

39. Androgenetic alopecia is best known as:

a.Round patches of total hair loss
b.Scalp ringworm
c.Pattern hair loss (male or female pattern baldness)
d.Shedding after pregnancy

Androgenetic alopecia is pattern hair loss linked to genetics and hormones. Alopecia areata causes round patches; tinea capitis is scalp ringworm.

40. Sudden, well-defined round patches of complete hair loss without scarring most likely indicate:

a.Androgenetic alopecia
b.Tinea capitis
c.Telogen effluvium
d.Alopecia areata

Alopecia areata is an autoimmune condition causing sudden round patches of hair loss with smooth, non-scarred scalp. It warrants medical referral.

41. Dandruff (pityriasis simplex) is best described as:

a.Flaking of the scalp due to abnormal turnover of stratum corneum cells
b.A contagious bacterial infection of the scalp
c.Permanent hair loss
d.An allergic reaction to all shampoos

Common dandruff involves accelerated shedding of stratum corneum cells from the scalp. It is not contagious and is generally managed with anti-dandruff products.

42. Which cranial nerve controls the muscles of facial expression?

a.Trigeminal (V)
b.Facial (VII)
c.Vagus (X)
d.Hypoglossal (XII)

Cranial nerve VII (the facial nerve) controls the muscles of facial expression. Cranial nerve V (trigeminal) is the chief sensory nerve of the face.

43. The chief sensory nerve of the face is:

a.Facial nerve (VII)
b.Vagus nerve (X)
c.Trigeminal nerve (V)
d.Spinal accessory nerve (XI)

Cranial nerve V (trigeminal) carries most sensation from the face. It has three main branches: ophthalmic, maxillary, and mandibular.

44. Which muscle wraps around the eye and is responsible for closing the eyelid?

a.Frontalis
b.Masseter
c.Platysma
d.Orbicularis oculi

The orbicularis oculi circles each eye and closes the eyelid. The frontalis raises the eyebrows; the masseter chews; the platysma is a broad neck muscle.

45. The muscle most responsible for raising the eyebrows is the:

a.Frontalis
b.Orbicularis oris
c.Masseter
d.Trapezius

The frontalis (front portion of the occipitofrontalis) lifts the eyebrows and wrinkles the forehead horizontally.

46. The masseter is the chief muscle responsible for:

a.Closing the eyelid
b.Chewing (mastication)
c.Swallowing
d.Wrinkling the forehead

The masseter is a powerful muscle of mastication that raises the mandible to bring the teeth together.

47. Which of these is a major bone of the cranium?

a.Maxilla
b.Mandible
c.Parietal
d.Clavicle

The parietal bones form the sides and top of the cranium. The maxilla and mandible are facial/jaw bones; the clavicle is in the shoulder.

48. Which nerve supplies sensation and motion to the thumb side of the forearm and hand?

a.Sciatic nerve
b.Vagus nerve
c.Femoral nerve
d.Radial nerve

The radial nerve supplies the back of the arm and the thumb side of the hand. Median and ulnar nerves cover the rest of the hand.

49. The muscles that bend the wrist and fingers toward the palm are called:

a.Flexors
b.Extensors
c.Adductors
d.Abductors

Flexor muscles in the forearm bend the wrist and fingers toward the palm. Extensors straighten them away from the palm.

50. During a manicure, hand massage is appropriate as long as the licensee:

a.Adjusts dislocated joints
b.Provides relaxing, surface-level massage of soft tissue
c.Diagnoses arthritis
d.Treats carpal tunnel syndrome

Licensee massage is relaxation-oriented and surface level. Treating joints, diagnosing conditions, or providing therapeutic medical massage is outside scope.

BPC §7316

51. Which of the following acts is clearly outside the scope of a California cosmetologist's license?

a.Cutting and styling hair
b.Applying temporary hair color
c.Injecting fillers or Botox into a client
d.Performing a scalp massage during shampoo

Injecting any substance into the skin is the practice of medicine. Cosmetologists who perform such acts are violating California law.

BPC §7317

52. A California esthetician asks whether she can perform a 'medium-depth' chemical peel that visibly reaches the dermis. The correct answer is:

a.Yes, with a signed waiver
b.Yes, if she has 5+ years of experience
c.Yes, if she uses sterile gloves
d.No, peels reaching living/dermal tissue are outside her scope

Estheticians may only perform superficial peels that act on the stratum corneum. Peels reaching living layers require medical supervision.

BPC §7316

53. Which structure surrounds the lower part of the hair follicle and contains rapidly dividing cells?

a.Hair bulb
b.Cuticle
c.Free edge
d.Stratum corneum

The hair bulb is the swollen base of the follicle that surrounds the dermal papilla; it contains the actively dividing matrix cells that build the hair shaft.

54. Which of the following best describes the immune system's role relevant to salons?

a.It produces hair pigment
b.It defends the body against pathogens that could enter through broken skin
c.It controls hair growth phases
d.It regulates body temperature only

Broken skin is a path for pathogens; the immune system fights infection. Salons reduce risk by maintaining intact skin and properly disinfecting tools.

55. Eczema (atopic dermatitis) is generally:

a.A contagious bacterial infection
b.A fungal infection of the nail
c.A chronic, non-contagious inflammatory skin condition
d.A type of cancer of the dermis

Eczema is chronic, non-contagious, and often itchy. Cosmetologists can adapt to avoid irritation but should not diagnose or treat it.

56. Rosacea typically presents as:

a.Silvery scaly plaques on the elbows
b.Round bald patches on the scalp
c.Yellow, thick toenails
d.Persistent facial redness with possible visible vessels and bumps

Rosacea is a chronic facial condition with redness, flushing, and sometimes papules or visible blood vessels. Licensees adapt the service and avoid irritants.

57. If a client suffers a small cut during a service and bleeds onto a metal implement, the implement must be:

a.Cleaned of visible debris and then disinfected with an EPA-registered, hospital-grade disinfectant per label instructions (or discarded if single-use)
b.Wiped with a dry towel and reused
c.Rinsed with warm water only
d.Sprayed with hairspray

Implements exposed to blood must be cleaned and then disinfected with an EPA-registered, hospital-grade disinfectant used per label, or discarded if single-use.

16 CCR §979

58. An ingrown toenail (onychocryptosis) is best handled in a California salon by:

a.Cutting into the lateral nail fold to remove the spur
b.Gently smoothing the free edge and recommending the client see a podiatrist if painful or inflamed
c.Applying acrylic over the entire nail
d.Soaking in alcohol until soft and then digging it out

Manicurists may file and smooth nails but may not cut into living tissue. A painful or inflamed ingrown nail warrants medical referral.

59. Which sequence correctly lists the layers of the epidermis from deepest to most superficial?

a.Corneum → lucidum → granulosum → spinosum → basale
b.Granulosum → basale → spinosum → lucidum → corneum
c.Basale → spinosum → granulosum → lucidum → corneum
d.Lucidum → corneum → granulosum → spinosum → basale

From deepest to most superficial: stratum basale, spinosum, granulosum, lucidum (palms/soles only), and corneum.

60. Pathogenic microorganisms are those that:

a.Live only on inanimate surfaces
b.Are too small to be seen with any microscope
c.Help digestion in the gut
d.Cause disease in humans

Pathogenic microbes cause disease. Most microorganisms are non-pathogenic; only a minority cause infections that licensees must guard against.

Chemistry & Products

31 questions

1. On the pH scale, which value represents a neutral solution at room temperature?

a.0
b.7
c.10
d.14

The pH scale runs from 0 to 14. A value of 7 is neutral (the pH of pure water). Below 7 is acidic; above 7 is alkaline.

2. What is the approximate natural pH range of healthy hair and skin?

a.1.5 to 3.0
b.3.5 to 4.0
c.4.5 to 5.5
d.7.0 to 8.0

Healthy hair and skin sit in a slightly acidic range of about 4.5 to 5.5. This is often called the acid mantle and helps protect against bacteria and moisture loss.

3. A change from pH 5 to pH 7 represents how much of a change in hydrogen ion concentration?

a.100 times less acidic
b.10 times less acidic
c.2 times less acidic
d.No change

The pH scale is logarithmic, so each whole number is a tenfold change. Two units (pH 5 to pH 7) means the solution is 10 x 10 = 100 times less acidic.

4. Sodium hydroxide hair relaxers (commonly called 'lye relaxers') typically have a pH of approximately:

a.5 to 6
b.7 to 8
c.9 to 10
d.12 to 14

Sodium hydroxide relaxers are very alkaline, with a pH of about 12 to 14. The high pH swells and breaks disulfide bonds quickly, so processing must be timed carefully to avoid scalp burns.

5. Which statement best describes a 'no-lye' relaxer compared to a 'lye' relaxer?

a.No-lye relaxers contain sodium hydroxide and process faster
b.No-lye relaxers use guanidine hydroxide and tend to be gentler on the scalp but can leave hair drier
c.No-lye relaxers are neutral in pH and require no neutralizer
d.No-lye relaxers are stronger than lye relaxers

No-lye relaxers most commonly use guanidine hydroxide (mixed on site from calcium hydroxide and guanidine carbonate). They are generally less irritating to the scalp but can leave more mineral deposits, making hair feel drier.

6. Which chemical bond is broken when hair is permanently waved or relaxed?

a.Hydrogen bonds
b.Salt bonds
c.Disulfide bonds
d.Peptide bonds

Permanent waving and chemical relaxing both break and reform the disulfide bonds in keratin. Hydrogen and salt bonds are only temporarily broken by water or heat styling.

7. In a cold permanent wave, which chemical acts as the reducing agent that breaks disulfide bonds?

a.Ammonium thioglycolate
b.Hydrogen peroxide
c.Sodium hydroxide
d.Sodium bromate

Cold waves use ammonium thioglycolate (ATG) as the waving lotion. It is a reducing agent that breaks disulfide bonds at room temperature. The neutralizer (usually hydrogen peroxide or sodium bromate) then re-forms the bonds in the new shape.

8. The neutralizer applied after the waving lotion in a permanent wave is an example of what type of chemical reaction?

a.Hydrolysis
b.Neutralization (acid-base only)
c.Reduction
d.Oxidation

The neutralizer (typically hydrogen peroxide) oxidizes the broken disulfide bonds, allowing them to re-form in the curled shape. Even though the product is called a 'neutralizer,' the chemistry is an oxidation reaction.

9. Which category of hair color coats the outside of the hair shaft and washes out in one to two shampoos?

a.Demi-permanent
b.Temporary
c.Semi-permanent
d.Permanent

Temporary colors (rinses, color sprays, gels) coat only the cuticle and rinse out in one to two shampoos. They do not penetrate the cortex.

10. Which type of hair color penetrates into the cortex and chemically lightens natural pigment while depositing new color?

a.Temporary color
b.Semi-permanent color
c.Permanent color (oxidative)
d.Color-depositing conditioner

Permanent (oxidative) color is mixed with a developer (hydrogen peroxide). It penetrates the cortex, lightens existing melanin, and deposits new color molecules that are too large to wash out.

11. A client wants to deposit color only, with no lift, and have it gradually fade over 4 to 6 weeks. Which product is most appropriate?

a.Demi-permanent color with low-volume developer
b.30 volume developer with permanent color
c.Sodium hydroxide relaxer
d.Temporary color rinse

Demi-permanent (deposit-only) color uses a low-volume developer (typically 5 to 10 volume). It deposits color, gives slight conditioning, and fades gradually with no significant lift.

12. What does the 'volume' rating on hydrogen peroxide developer indicate?

a.The thickness of the cream
b.The amount of oxygen gas released per volume of liquid
c.The pH of the developer
d.The number of ounces in the bottle

Developer volume refers to the volume of oxygen gas released per volume of peroxide. 10 volume means each unit of peroxide releases 10 units of oxygen. Higher volume = more lift.

13. Which developer volume is typically used for deposit-only color and toners with no lift?

a.10 volume
b.20 volume
c.30 volume
d.40 volume

10 volume developer (about 3% hydrogen peroxide) deposits color and tones without lifting. 20 vol gives one to two levels of lift; 30 vol gives two to three; 40 vol gives the maximum lift used for high-lift color.

14. 20 volume developer is approximately what percentage of hydrogen peroxide by weight?

a.3%
b.5%
c.6%
d.12%

20 volume developer is approximately 6% hydrogen peroxide. 10 vol is about 3%, 30 vol about 9%, and 40 vol about 12%.

15. A formula calls for a 1:2 mixing ratio of color to developer. If you use 2 ounces of color, how much developer should you add?

a.1 ounce
b.2 ounces
c.3 ounces
d.4 ounces

A 1:2 ratio means two parts developer for every one part color. 2 oz color x 2 = 4 oz developer.

16. What is the primary cleansing ingredient in shampoo?

a.Emulsifier
b.Surfactant (detergent)
c.Humectant
d.Preservative

Shampoos clean using surfactants (surface-active agents). One end of the molecule attracts water (hydrophilic) and the other attracts oil and dirt (lipophilic), allowing soils to be rinsed away.

17. A 'pH-balanced' shampoo is formulated to a pH of approximately:

a.4.5 to 5.5
b.6.0 to 6.5
c.7.0 (neutral)
d.8.0 to 9.0

pH-balanced shampoos are formulated to roughly match the natural pH of hair and skin (about 4.5 to 5.5). This helps the cuticle lie flat and reduces dryness and irritation.

18. Which type of shampoo is best for removing mineral and product buildup before a chemical service?

a.Moisturizing shampoo
b.Color-safe shampoo
c.Clarifying shampoo
d.Dry shampoo

Clarifying shampoos contain stronger surfactants or chelating agents that remove hard-water minerals, chlorine, and styling product residue. They are useful before chemical services but can be drying with frequent use.

19. Alpha hydroxy acids (AHAs) such as glycolic and lactic acid act primarily on the skin by:

a.Killing bacteria deep in the dermis
b.Exfoliating the surface of the stratum corneum
c.Bleaching pigment in the cortex
d.Tightening the underlying muscle

AHAs are water-soluble acids that loosen the bonds between dead surface skin cells (corneocytes), promoting gentle exfoliation. They work on the surface of the stratum corneum, not in the dermis.

20. Salicylic acid (a beta hydroxy acid) is especially useful for which type of skin?

a.Dry, mature skin
b.Sensitive, rosacea-prone skin
c.Oily, acne-prone skin
d.Sun-damaged hyperpigmented skin

Salicylic acid (BHA) is oil-soluble, so it can penetrate through sebum into pores. This makes it useful for oily and acne-prone skin to clear clogged follicles.

21. Retinoids (vitamin A derivatives) are used in skin care primarily to:

a.Increase cell turnover and stimulate collagen
b.Provide chemical sunscreen protection
c.Disinfect the surface of the skin
d.Neutralize chemical relaxers

Retinoids speed up cell turnover and stimulate collagen and elastin production, making them popular for anti-aging and acne treatment. They can cause dryness and increased sun sensitivity.

22. What does the 'SPF' number on a sunscreen primarily measure?

a.Protection against UVA radiation
b.Protection against UVB radiation
c.Protection against infrared radiation
d.Hours the product lasts on the skin

SPF (Sun Protection Factor) measures protection against UVB rays, which cause sunburn. For UVA protection (which causes aging), look for 'broad-spectrum' on the label.

23. Under Cal/OSHA's Hazard Communication Standard, a salon must keep a Safety Data Sheet (SDS) for:

a.Only products used on minors
b.Only products that contain alcohol
c.Only products purchased from out of state
d.Every hazardous chemical product used in the salon

8 CCR §5194 requires employers to maintain an SDS for each hazardous chemical present in the workplace and to make them readily accessible to employees during their shift.

8 CCR §5194

24. How many sections does a Safety Data Sheet contain under the current Globally Harmonized System (GHS) format?

a.8
b.12
c.16
d.24

GHS-formatted SDSs have 16 standardized sections, ranging from product identification (Section 1) to other information (Section 16), including first aid, handling, and toxicology.

8 CCR §5194

25. Methyl methacrylate (MMA) liquid monomer is:

a.Prohibited from use on the nails of clients in California
b.Allowed only with written client consent
c.The standard ingredient in acrylic nail systems
d.Used as a UV gel base coat

Business and Professions Code §7315 prohibits the use of MMA liquid monomer on clients in California. Ethyl methacrylate (EMA) is the legal alternative for acrylic nail systems.

BPC §7315

26. Hair with low porosity tends to:

a.Absorb chemicals very quickly because the cuticle is open
b.Resist chemical penetration because the cuticle lies flat
c.Hold color longer because the cortex is exposed
d.Process the same as high-porosity hair

Low-porosity hair has tightly packed cuticle scales that resist absorbing water and chemicals. It may require longer processing or a presoftener. High-porosity hair absorbs and releases chemicals quickly.

27. Before a permanent wave, a strand test is performed mainly to:

a.Check the client's blood pressure
b.Measure the room humidity
c.Calculate the developer cost
d.Determine processing time and curl result on this specific hair

A strand test (also called a test curl) shows how the client's hair will respond to the wave solution so the stylist can choose the right product and time, preventing over- or under-processing.

28. Under California sanitation rules, salon chemical products should be stored:

a.Anywhere in the salon convenient to the operator
b.In the restroom, away from clients
c.In a labeled, closed container in a clean, dry area separate from food
d.In open bowls so they can be quickly accessed

16 CCR §979 requires products to be properly labeled and stored in clean, dry areas, separate from food, and in closed containers when not in use to avoid contamination or spills.

16 CCR §979

29. Leftover chemical color and developer should be disposed of by:

a.Pouring it down the storm drain
b.Following the manufacturer's SDS guidance and local hazardous-waste rules
c.Storing it in an open bowl for the next client
d.Burning it in the parking lot

SDS Section 13 covers disposal. Used chemicals must be disposed of according to the manufacturer's directions and local hazardous-waste regulations, not into storm drains or open containers.

30. Which section of an SDS tells the cosmetologist what to do if the chemical is splashed in the eyes?

a.Section 4 — First-Aid Measures
b.Section 9 — Physical and Chemical Properties
c.Section 13 — Disposal Considerations
d.Section 16 — Other Information

Section 4 (First-Aid Measures) of a GHS-formatted SDS lists the immediate steps to take for eye, skin, inhalation, and ingestion exposure.

31. After a chemical service that raises the hair's pH (such as relaxing or permanent color), an acidic 'normalizing' or finishing rinse is used to:

a.Open the cuticle to add more color
b.Lighten the hair further
c.Lower the pH and help the cuticle lie flat
d.Disinfect the scalp

Acidic finishing rinses bring the hair back toward its natural pH (around 4.5 to 5.5). This helps the cuticle close, locks in color, and reduces frizz.

Electricity & Equipment

20 questions

1. Which type of electric current flows in one direction only and is used in galvanic electrotherapy devices?

a.Alternating current (AC)
b.Direct current (DC)
c.Faradic alternating current
d.Tesla high-frequency current

Direct current (DC) is a constant, one-directional flow of electrons. Galvanic devices use DC because chemical reactions such as iontophoresis and desincrustation depend on a steady polarity.

2. Most salon hair dryers, clippers, and overhead lights plug into wall outlets that supply which type of current?

a.Alternating current at 120 V
b.Direct current at 9 V
c.Galvanic direct current
d.High-frequency Tesla current

Standard United States wall outlets deliver alternating current (AC) at roughly 120 volts and 60 hertz. Salon equipment such as dryers and clippers is built to run on this AC supply.

3. A faradic current is best described as which of the following?

a.A steady direct current used to push water-soluble products into the skin
b.Continuous high-frequency alternating current that produces heat in tissue
c.An interrupted (pulsating) alternating current that causes mild muscle contractions
d.Radiant heat produced by an infrared lamp

Faradic current is an interrupted or pulsating alternating current. Its short pulses cause visible muscle contractions, which is why it has historically been used for facial muscle toning.

4. During iontophoresis with a galvanic machine, a water-soluble product with a negative pH (acidic) is introduced under which electrode?

a.Under the cathode (negative pole)
b.Under the anode (positive pole)
c.Under either pole, the result is identical
d.Under no electrode; the product is applied first and the machine is then turned off

Like charges repel. An acidic, positively ionized product is pushed into the skin from the positive (anode) pole because the matching positive charge of the electrode repels the ions inward.

5. Desincrustation during a galvanic facial uses which polarity, and for what purpose?

a.Positive pole, to close pores
b.Positive pole, to harden tissue
c.Negative pole, to introduce vitamin C into the skin
d.Negative pole, to soften and emulsify sebum and debris in the follicles

Desincrustation uses the negative pole (cathode) with an alkaline solution. The chemical reaction at the negative electrode saponifies (softens) sebum and oily debris, making deep cleansing easier.

6. High-frequency (Tesla) current in a facial machine is primarily used to:

a.Produce a mild germicidal and warming effect that helps treat oily or minor blemished skin
b.Push acidic ampoules into the skin through iontophoresis
c.Provide deep muscle contractions for facial toning
d.Permanently remove hair follicles by electrolysis

High-frequency (Tesla) current is a rapidly oscillating AC. It generates small amounts of ozone and gentle heat at the glass electrode, which has a mild antiseptic and stimulating effect on the skin.

7. Microcurrent devices used in facial services deliver:

a.Strong alternating currents that visibly contract muscles
b.Direct current at hundreds of milliamperes to burn tissue
c.Very low-level electrical currents measured in microamperes that work below the threshold of muscle contraction
d.Radio-frequency waves that vaporize the outer layer of the skin

Microcurrent is extremely low-amperage current measured in millionths of an ampere. It is typically sub-sensory and is used for gentle stimulation of facial tissue, not for strong muscle contractions or tissue destruction.

8. Infrared lamps used in salons primarily affect the skin by:

a.Producing ultraviolet radiation that disinfects the skin surface
b.Emitting invisible radiation that is felt as warmth and increases local circulation
c.Generating visible blue light that destroys acne bacteria
d.Releasing ozone that bleaches the skin

Infrared radiation lies just beyond visible red light. Its wavelengths are absorbed as heat, gently warming the skin, dilating surface vessels, and helping product penetration. It is not germicidal.

9. When using an infrared lamp on a client, the minimum safe distance is most commonly:

a.Touching the skin directly for best results
b.Less than 6 inches (15 cm) from the skin
c.Exactly 6 inches (15 cm), regardless of intensity
d.About 18 to 30 inches (45 to 75 cm) from the area being treated, adjusted to client comfort

Infrared lamps must be kept far enough from the skin to avoid burns. Manufacturer instructions and standard practice place the lamp roughly 18 to 30 inches from the treatment area, and the practitioner should always confirm the client feels gentle warmth, not pain.

10. Ultraviolet (UV) radiation in a salon setting:

a.Has germicidal effects but can damage the eyes and skin and is never a substitute for chemical or heat disinfection of tools
b.Is the same as infrared radiation
c.Is mainly used to soften the skin before extractions
d.Is safe for clients to look at directly without eye protection

Short-wavelength UV light has germicidal properties but causes eye injury and skin burns with even short exposure. UV cabinets are storage aids only and do not replace EPA-registered disinfectants for tools.

11. A GFCI (ground-fault circuit interrupter) outlet is required by code in salon areas where water and electricity may meet. Its main purpose is to:

a.Increase the voltage delivered to high-power equipment
b.Filter electromagnetic interference from radios
c.Quickly shut off the circuit when it detects a small current leakage to ground, helping prevent electrocution
d.Convert AC into DC for galvanic devices

A GFCI compares current going out on the hot wire with current returning on the neutral. If even a small imbalance (around 5 milliamperes) flows to ground — for example, through a person standing in water — the device trips within milliseconds, sharply reducing the risk of electrocution.

8 CCR §2340

12. Plugging several high-wattage appliances (blow dryer, curling iron, steamer) into a single outlet through a power strip is dangerous because it can:

a.Cause the equipment to operate on direct current
b.Overload the circuit, overheat the wiring, and start an electrical fire
c.Reverse the polarity of galvanic machines elsewhere in the salon
d.Trip the GFCI even when no fault to ground exists

Each circuit is rated for a maximum continuous load (often 15 or 20 amperes). Stacking high-draw appliances on one circuit through a power strip exceeds that rating, overheats the conductors, and is a common cause of electrical fires in salons.

13. You notice that the cord on a clipper has cracked insulation and exposed copper wire. The correct action is to:

a.Immediately take the clipper out of service and tag or discard it until it can be repaired or replaced
b.Wrap the bare wire with paper towel and continue using it for the day
c.Plug it in only if the outlet is GFCI-protected
d.Use it only on dry hair, because dry hair does not conduct electricity

A damaged cord can cause shock, burns, or fire. Industry safe practice and Cal/OSHA general electrical safety rules require removing damaged electrical equipment from service until properly repaired.

14. Why is a three-prong grounded plug safer than a two-prong plug on salon equipment with a metal housing?

a.The third prong increases the voltage to the appliance
b.The third prong converts AC into DC
c.The third prong reduces the amperage the appliance draws
d.The third prong connects the metal housing to ground so that a fault current flows safely to earth instead of through the user

Grounding gives stray current a safe, low-resistance path to earth. If a wire inside the appliance contacts the metal case, the fault current trips the breaker through the ground wire rather than passing through the person holding the appliance.

15. After each client, hand-held metal electrodes from a galvanic or high-frequency machine should be:

a.Wiped with a dry towel only
b.Cleaned and disinfected following the manufacturer's instructions before reuse
c.Left to air-dry between clients with no further treatment
d.Discarded; metal electrodes are single-use

Reusable tools that touch the client must be cleaned and then disinfected between clients. The manufacturer's directions specify the correct method and approved disinfectant for the electrode material.

16. Under California Board rules for equipment sanitation, non-electrical multiuse implements (combs, shears, clipper guards) must be:

a.Cleaned to remove debris, then fully immersed in an EPA-registered disinfectant for the manufacturer's contact time before reuse
b.Wiped quickly with an alcohol pad only when visibly dirty
c.Stored in a UV cabinet, which counts as disinfection
d.Rinsed in hot tap water and reused immediately

California Board sanitation rules require non-electrical multiuse tools to be cleaned of visible debris and then disinfected by full immersion in an EPA-registered hospital disinfectant for the contact time on the label. UV cabinets are not disinfection.

16 CCR §979

17. Electrical tools that cannot be fully immersed (such as clippers and trimmers) must be sanitized between clients by:

a.Soaking the entire machine, motor and all, in disinfectant
b.Wiping only the handle with a damp towel
c.Removing hair and debris, then disinfecting the blades and contact surfaces with an EPA-registered disinfectant per the manufacturer's instructions
d.Spraying the air around the machine with a deodorizer

California Board rules and manufacturer instructions require that electrical tools be cleared of debris and that the blades and other client-contact surfaces be disinfected with an EPA-registered disinfectant. The motor housing is never immersed in liquid.

16 CCR §979

18. Within California's scope of practice, a licensed esthetician using electrotherapy in a facial may use which device?

a.A medical-grade ablative laser to remove deep wrinkles
b.A needle electrolysis device to permanently destroy hair follicles
c.A medical microneedling pen that penetrates beyond superficial skin
d.A non-medical galvanic, high-frequency, or microcurrent device for surface skin care

California estheticians work on the superficial skin only. They may use non-medical galvanic, high-frequency, and microcurrent devices for facial care. Ablative lasers and needle electrolysis fall outside the esthetics scope of practice.

BPC §7316

19. Before placing a client on a galvanic facial treatment, which of the following is a standard contraindication you should screen for?

a.Wearing eye makeup
b.A pacemaker or other implanted electronic medical device
c.Recently styled hair
d.Use of a daytime moisturizer

Electrical current from galvanic, high-frequency, and microcurrent devices can interfere with pacemakers and other implanted electronic medical devices, and is also generally contraindicated in pregnancy, epilepsy, and on broken skin. The client should be screened before treatment.

20. If an electrical appliance falls into a sink or shampoo bowl of water while plugged in, the first action should be to:

a.Turn off the breaker or unplug the device at the outlet without reaching into the water
b.Reach into the water with bare hands and lift the appliance out
c.Pour more water on it to cool the unit
d.Touch the appliance with a metal pair of shears to test if it is still live

Water is an excellent conductor of electricity. Reaching into water that may be electrified can cause electrocution. The safe response is to remove the power source first — flip the circuit breaker or unplug the cord at the outlet — and only then handle the device.

Infection Control & Safety

68 questions

1. Under California regulations, what is the MINIMUM contact time a multi-use tool must remain fully immersed in an EPA-registered disinfectant?

a.1 minute
b.10 minutes
c.30 minutes
d.60 minutes

California regulation requires multi-use implements be totally immersed in an EPA-registered disinfectant for at least 10 minutes (or the time specified on the product label, if longer).

16 CCR §979

2. Which level of decontamination is REQUIRED for multi-use salon tools between clients in California?

a.Sanitization only
b.Sterilization
c.Disinfection with an EPA-registered product
d.Rinsing with hot water

Salons must disinfect multi-use tools using an EPA-registered hospital-grade product. Sterilization (which kills spores) is not required for salon practice, and sanitization alone is not sufficient between clients.

16 CCR §979

3. A disinfectant used on multi-use tools in California must be EPA-registered and labeled with which combination of activity?

a.Bactericidal, virucidal, and fungicidal
b.Antibacterial only
c.Antiviral only
d.Sporicidal

California requires the disinfectant to be EPA-registered and labeled as bactericidal, virucidal, and fungicidal. Sporicidal activity is not required for salon disinfection.

16 CCR §979

4. Which of the following is considered a SINGLE-USE item that must be discarded after one client?

a.Stainless steel cuticle nippers
b.Metal shears
c.Plastic clipper guard
d.Emery board

Emery boards are porous and cannot be properly disinfected, so they are single-use and must be discarded after one client. Metal nippers, shears, and plastic clipper guards are non-porous and can be disinfected for reuse.

16 CCR §979

5. Which liquid monomer is PROHIBITED for use on natural nails in California?

a.Ethyl methacrylate (EMA)
b.Methyl methacrylate (MMA)
c.Polyvinyl alcohol
d.Cyanoacrylate (nail glue)

Methyl methacrylate (MMA) is prohibited on natural nails in California because of its dangerously strong bond and respiratory sensitization. Ethyl methacrylate (EMA) is the legal substitute.

BPC §7315

6. A wax applicator stick has touched the client's skin. What MUST the technician do next?

a.Wipe the stick and re-dip it in the wax
b.Re-dip the stick once more, then discard
c.Discard the stick or apply with a fresh stick
d.Heat the wax to 200°F to sterilize the contamination

California prohibits double-dipping. Once an applicator touches the client's skin, it cannot return to the wax pot. Use a fresh stick or apply with a method that prevents re-contact. Reheating wax does not decontaminate it.

16 CCR §979

7. A client begins to bleed during a haircut. What is the FIRST action the cosmetologist should take?

a.Stop the service and put on disposable gloves
b.Continue cutting while applying pressure
c.Apply styptic directly from the bottle to the cut
d.Send the client to wash the cut in the sink

Under Cal/OSHA Bloodborne Pathogen Standard 8 CCR §5193, the first action is to stop the service and don disposable gloves before any contact with blood. Direct application of styptic from the bottle is prohibited (no single-use applicator).

8 CCR §5193

8. A pedicure client arrives with what appears to be active toenail fungus. What is the technician's correct response under California regulation?

a.Perform the service with a single-use file
b.Soak the feet only and skip the file work
c.Disinfect tools twice as long after the service
d.Refuse the service and refer the client to a physician

California regulation requires the licensee to refuse service when a contagious or infectious condition (such as active fungal infection) is present, and to refer the client to a physician. Performing the service would risk exposure to staff, equipment, and the next client.

16 CCR §979

9. How often must the disinfectant solution in a wet sanitizer be changed, at MINIMUM?

a.Every 3 days
b.Daily, and whenever it becomes contaminated or cloudy
c.Once per week
d.Only when the bottle of concentrate runs out

Disinfectant solution must be changed at least daily and immediately whenever it becomes visibly soiled, cloudy, or contaminated with debris.

16 CCR §979

10. Before placing a metal comb into the disinfectant jar, what must the technician do?

a.Spray the comb with hand sanitizer
b.Heat the comb with a blow dryer
c.Remove all hair and visible debris from the comb
d.Wrap the comb in a clean towel

Tools must be pre-cleaned of all hair, debris, and product before disinfection. Disinfectant cannot penetrate dirt, so a dirty tool will not be disinfected even if it sits in the solution for the full contact time.

16 CCR §979

11. Disinfected (clean) tools must be stored:

a.In a clean, dry, covered container or drawer used only for clean tools
b.On the open countertop next to product bottles
c.In the same drawer as soiled tools, separated by paper
d.In the pocket of the technician's smock

Clean tools must be kept in a clean, dry, covered container or drawer reserved for disinfected items, separate from soiled tools, food, personal items, and chemicals.

16 CCR §979

12. Which of the following BEST describes 'disinfection' as defined for salon practice?

a.Mechanical removal of dirt with soap and water
b.Use of a chemical to destroy bacteria, fungi, and viruses on a hard non-porous surface
c.Destruction of all microbial life including bacterial spores
d.Rinsing tools in alcohol for 30 seconds

Disinfection is the chemical destruction of bacteria, fungi, and viruses on a hard, non-porous surface. Sanitization is mechanical cleaning; sterilization kills all microbial life and is not required in salons.

16 CCR §979

13. Immediately after each pedicure client, what must be done to a whirlpool foot spa under California regulation?

a.Wipe the rim with a paper towel only
b.Spray the bowl with hand sanitizer
c.Add a tablet of disinfectant to the existing water
d.Drain, remove debris from the filter/screen, scrub with soap, refill with EPA-registered disinfectant and circulate per label

After every client, the spa must be drained, the filter and screen cleaned of debris, the bowl scrubbed with soap and water, then refilled with EPA-registered disinfectant and circulated for the time on the label (commonly 10 minutes minimum).

16 CCR §979

14. How often must a whirlpool foot spa receive a full disinfectant cycle (in addition to between-client cleaning) at a minimum?

a.At least once a week
b.Once a month
c.Once every 6 months
d.Only when an inspector requests it

California requires a complete disinfectant cycle through the foot spa at least once per week, in addition to cleaning between every client and end-of-day cleaning.

16 CCR §979

15. Which of the following items can NEVER be disinfected for reuse on another client?

a.Stainless steel scissors
b.Wooden orange wood stick
c.Plastic clipper guard
d.Metal eyebrow tweezers

Wooden orange wood sticks are porous and absorb fluids; they are single-use items and must be discarded after one client. Stainless steel and hard plastic implements are non-porous and may be disinfected for reuse.

16 CCR §979

16. A nail technician notices an unlabeled jug of liquid monomer that costs a fraction of the usual price and has a strong, harsh chemical odor. The MOST likely concern is:

a.The product has expired
b.It is mislabeled but harmless
c.It may contain prohibited MMA
d.It is a glue, not a monomer

Strong odor, missing label, and very low price are classic red flags for illegal methyl methacrylate (MMA) being sold as a substitute for ethyl methacrylate (EMA). California prohibits MMA on natural nails.

BPC §7315

17. Which of the following describes the proper use of a wet sanitizer?

a.A small jar with cotton balls soaked in disinfectant
b.Tools placed in dry disinfectant powder
c.A container of rubbing alcohol stored on the counter
d.A covered container deep enough to fully immerse tools in EPA-registered disinfectant, labeled and changed daily

A wet sanitizer is a covered, labeled container deep enough for tools to be completely submerged in EPA-registered disinfectant. The solution is changed daily and whenever soiled.

16 CCR §979

18. Between every haircut client, the cape can be reused only if:

a.A clean neck strip or towel is placed between the client's skin and the cape
b.It is shaken out vigorously
c.It is sprayed with rubbing alcohol
d.It is folded inside-out before reuse

California requires a clean neck strip or towel between the client's skin and any cape. The barrier prevents the cape itself from touching new bare skin.

16 CCR §979

19. Used cotton balls and gauze that are contaminated with a client's blood must be:

a.Flushed down the toilet
b.Placed in the regular trash uncovered
c.Discarded in a sealed bag or biohazard container
d.Left at the workstation until end of day

Under Cal/OSHA's Bloodborne Pathogen Standard, blood-contaminated materials must be disposed of in a sealed bag or biohazard container per the salon's exposure control plan.

8 CCR §5193

20. Used razor blades from a service must be disposed of in:

a.The regular trash can
b.A puncture-resistant sharps container
c.A paper bag
d.The wet sanitizer jar

Used blades must go into a puncture-resistant sharps container after the service to protect workers and waste handlers from accidental cuts and bloodborne pathogen exposure.

16 CCR §979

21. A barber wants to use a straight razor with a non-replaceable blade on multiple clients. To comply with California regulation, the razor must be:

a.Wiped with a clean towel between clients
b.Sharpened on a strop between clients
c.Rinsed in hot water for one minute between clients
d.Disinfected between clients with an EPA-registered tuberculocidal disinfectant

Non-disposable straight razors may be used on multiple clients only if disinfected between clients with an EPA-registered tuberculocidal hospital-grade disinfectant on a hard non-porous surface.

16 CCR §979

22. Soiled towels and linens in the salon must be:

a.Placed immediately in a closed, labeled hamper separate from clean linens
b.Stacked on the shelf above the workstation
c.Soaked in the wet sanitizer
d.Reused on the same day if they look clean

Used linens go directly into a closed, labeled hamper that is kept separate from clean linens until they are laundered with detergent in hot water and fully dried.

16 CCR §979

23. What is the recommended approach to applying lipstick or cream cosmetics from a shared container to a client?

a.Apply directly from the container with a clean finger
b.Dispense onto a single-use palette or with a clean disposable spatula
c.Use the same brush as on the previous client if it appears clean
d.Heat the product in a microwave for 5 seconds to disinfect

Cosmetics shared from a bulk container must be dispensed onto a single-use palette or with a clean disposable spatula. Direct re-contact with the bulk product is prohibited.

16 CCR §979

24. A technician's disinfectant solution looks slightly cloudy and contains a few hair fragments midway through the workday. The CORRECT action is to:

a.Skim out the hair and continue using the solution
b.Add more concentrate to strengthen it
c.Empty, clean the jar, and mix a fresh batch of disinfectant
d.Wait until end of day and then change it

Disinfectant solution that is visibly soiled, cloudy, or contains debris must be discarded immediately. The wet sanitizer is cleaned and refilled with a fresh, properly diluted batch.

16 CCR §979

25. Which of the following is a SINGLE-USE item that should NEVER be used on a second client?

a.A metal cuticle pusher
b.A glass facial spatula
c.A nylon clipper brush
d.A buffer block with foam core

A buffer block with a foam (porous) core cannot be properly disinfected and is single-use. Metal pushers, glass spatulas, and nylon brushes are non-porous and may be disinfected for reuse.

16 CCR §979

26. What is the FIRST step a cosmetologist must take before serving the first client of the day?

a.Wash hands with soap and warm running water
b.Apply moisturizer
c.Eat a quick breakfast at the station
d.Style their own hair at the workstation

Hand washing with soap and warm running water before every service is required. Personal grooming and eating at the workstation are not permitted.

16 CCR §979

27. Alcohol-based hand sanitizer may be used by a salon technician:

a.Anytime, including when hands are visibly soiled
b.As a supplement to, but not a replacement for, soap-and-water hand washing
c.Only at the end of the day
d.Only when no client is in the salon

Alcohol-based hand sanitizer can supplement hand washing when hands are not visibly soiled, but it does NOT replace soap-and-water washing, especially when hands are visibly dirty or after a bloodborne exposure.

16 CCR §979

28. California salons must maintain a Safety Data Sheet (SDS) for:

a.Only flammable products
b.Only products purchased outside the United States
c.Every chemical product used in the salon
d.Only products containing peroxide

Under the Hazard Communication Standard (8 CCR §5194), employers must keep a Safety Data Sheet on file for EVERY chemical product used in the workplace, and workers must be able to access it during their shift.

8 CCR §5194

29. Which of the following is the BEST example of cross-contamination in a salon?

a.Washing the floor with disinfectant
b.Wearing a clean smock
c.Folding clean towels at the front desk
d.Re-dipping a wax stick into the wax pot after applying it to a client

Re-dipping a used wax applicator into the bulk wax transfers organisms from the client back to the product, contaminating it. The other choices are normal, hygienic practices.

16 CCR §979

30. Why is methyl methacrylate (MMA) prohibited on natural nails in California?

a.It bonds so aggressively that the natural nail can be damaged or torn off if the enhancement catches on something, and the dust is a sensitizer
b.It is too gentle and does not bond at all
c.It evaporates too quickly to be useful
d.It contains gold particles that are restricted

MMA's extreme bonding strength can cause the natural nail plate to crack, peel, or be torn off if the enhancement catches on something. The dust is a respiratory and skin sensitizer. These hazards led California to prohibit it.

BPC §7315

31. Which item must a barber discard after each shave service, even if it looks unused?

a.The metal razor handle
b.A single-use neck strip
c.The clipper guard
d.The stainless steel comb

Disposable neck strips are single-use and must be discarded after each service. The razor handle, clipper guard, and steel comb are non-porous multi-use items that are disinfected.

16 CCR §979

32. An EPA registration number on a disinfectant label tells you:

a.The product is FDA-approved as a drug
b.The product is made in California
c.The product has been registered with the federal EPA for its claimed germ-killing activity
d.The product is recommended by the BBC by name

The EPA registration number identifies a product that has been registered with the U.S. Environmental Protection Agency for the antimicrobial claims on its label.

16 CCR §979

33. Why is it important to mix disinfectant solution exactly to the dilution stated on the label?

a.Stronger solutions disinfect faster and are always preferred
b.Weaker solutions are gentler and just as effective
c.Both stronger and weaker solutions work the same as the labeled mixture
d.Too-weak solutions fail to disinfect; too-strong solutions damage tools and skin

Disinfectant must be mixed to the label dilution. Under-diluted solution does not kill pathogens effectively; over-concentrated solution can corrode metal, damage tools, and irritate skin.

16 CCR §979

34. A client arrives with what appears to be head lice. The cosmetologist should:

a.Refuse the service and refer the client to a physician
b.Cut the hair very short to remove the lice
c.Use extra-strong shampoo to wash them out
d.Provide the service but disinfect tools afterward

California regulation requires the licensee to refuse service when a contagious condition (such as head lice) is present, and refer the client to a physician or pharmacist for treatment.

16 CCR §979

35. Which bloodborne pathogen is of GREATEST concern in salon settings because of its higher environmental survival on surfaces?

a.Influenza virus
b.Hepatitis B virus (HBV)
c.Common cold rhinovirus
d.Athlete's foot fungus

Hepatitis B virus (HBV) is a leading bloodborne pathogen concern in salons because it can survive on dried surfaces for days, making thorough disinfection of tools that have contacted blood essential.

16 CCR §979

36. If a comb falls onto the floor mid-service, the cosmetologist should:

a.Wipe it on a clean towel and continue
b.Spray it with hand sanitizer and continue
c.Set it aside as soiled and use a clean, disinfected comb to finish the service
d.Rinse it under running water and continue

A tool that drops to the floor is considered soiled. It must be set aside for cleaning and disinfection, and a clean disinfected replacement used to finish the service.

16 CCR §979

37. Which body fluid is treated as a bloodborne pathogen risk under Cal/OSHA standards in a salon?

a.Sweat
b.Tears
c.Saliva from coughing
d.Blood, and any other potentially infectious material visibly contaminated with blood

Cal/OSHA's Bloodborne Pathogen Standard treats blood (and any other potentially infectious material visibly contaminated with blood) as biohazardous. Sweat and tears alone are not considered bloodborne risks.

8 CCR §5193

38. Which of the following is the BEST practice for a manicurist between two clients?

a.Wash hands, sanitize the workstation, disinfect tools, replace single-use items, set a fresh towel
b.Spray the desk with rubbing alcohol only
c.Change towels but reuse the file from the last client because it 'looked clean'
d.Mist the client's hands with hand sanitizer to compensate for unclean tools

Between every client a manicurist must wash hands, sanitize the workstation surface, disinfect any multi-use tools used, discard and replace single-use items, and set a clean towel. There are no shortcuts.

16 CCR §979

39. Eating or drinking AT the workstation while a client is being served is:

a.Allowed as long as the food is in a clean container
b.Prohibited as part of infection-control standards
c.Required for technician health
d.Allowed during long services only

Eating, drinking, and smoking are prohibited at the workstation while serving clients. The licensee's personal habits are part of the infection-control standard.

16 CCR §979

40. Which item is the BEST example of a multi-use, non-porous, disinfectable tool?

a.Cotton ball
b.Buffer block with foam core
c.Stainless steel cuticle nipper
d.Wax applicator stick

A stainless steel cuticle nipper is hard, non-porous, and can be fully immersed and disinfected. The other three are porous single-use items.

16 CCR §979

41. What should a cosmetologist do with a styptic powder applied to a small cut on a client?

a.Pour styptic directly from the bottle onto the cut
b.Touch the cut with the corner of the styptic bottle
c.Dip a used cotton ball back into the styptic powder
d.Sprinkle the styptic onto a clean cotton ball or single-use applicator and apply

Styptic must never contact broken skin directly from its bulk container. Dispense a small amount onto a clean cotton ball or single-use applicator and apply with the applicator.

16 CCR §979

42. A nail technician finishes a service in which the client bled from a cuticle. The metal nippers used MUST be:

a.Pre-cleaned and disinfected with an EPA-registered tuberculocidal disinfectant for the full label contact time
b.Wiped with a clean towel and reused
c.Rinsed in alcohol for 30 seconds
d.Thrown in the trash

Implements that have contacted blood must be pre-cleaned and disinfected with an EPA-registered tuberculocidal disinfectant for the full label contact time before reuse. Metal nippers are reusable when properly disinfected, not discarded.

16 CCR §979

43. Which of the following statements about hand washing is TRUE in California salon practice?

a.Hands should be washed only at the start of the day
b.Hands must be washed with soap and warm running water before every service
c.Cold water is required because hot water kills germs less effectively
d.Hand washing is optional if gloves are worn

Hands must be washed with soap and warm running water before every service. Wearing gloves does not eliminate the need to wash hands.

16 CCR §979

44. Used emery boards from a manicure should be:

a.Disinfected for 10 minutes and reused on the next client
b.Wiped with alcohol and stored in a clean drawer
c.Discarded into the trash immediately after the service
d.Sterilized in a UV cabinet for one minute

Emery boards are porous single-use items. They must be discarded after one client. Porous items cannot be disinfected effectively.

16 CCR §979

45. When a client requires a service that may aerosolize chemicals (such as filing acrylic nails), the technician should consider:

a.Lighting a candle to mask the odor
b.Turning off ventilation to keep the dust contained
c.Opening a window only if the temperature is below 70°F
d.Wearing a properly fitted mask and using local exhaust ventilation

Filing acrylics aerosolizes dust and chemical particles. Best practice is a properly fitted mask plus local exhaust ventilation to remove vapors and dust from the breathing zone.

16 CCR §979

46. California salons must maintain which type of written record related to whirlpool foot spas?

a.A cleaning and disinfection log available for BBC inspection
b.A list of customer phone numbers
c.An income statement
d.Daily weather conditions

Salons must keep a written cleaning and disinfection log for whirlpool foot spas. The log must be available to the BBC inspector upon request.

16 CCR §979

47. Tools that need disinfection should be placed in the wet sanitizer:

a.Partially submerged with handles sticking out
b.Fully submerged so that all surfaces are in contact with the disinfectant
c.Wrapped in a towel inside the jar
d.On top of the lid

Tools must be fully submerged so that every surface contacts the disinfectant for the full contact time. Partial submersion does not disinfect the exposed portion.

16 CCR §979

48. Which of the following is a porous, single-use item that must NOT be reused?

a.A stainless steel pedicure file
b.A glass nail file
c.A pumice stone
d.A metal cuticle pusher

A pumice stone is porous and absorbs skin debris and microorganisms, making proper disinfection impossible. It must be treated as single-use. Stainless steel files, glass files, and metal pushers are non-porous.

16 CCR §979

49. An esthetician notices an open cold sore on a client's lip before a facial. The correct response is:

a.Apply extra disinfectant to the lip area and continue
b.Cover the cold sore with a bandage and continue
c.Use a different wax temperature to kill the virus
d.Refuse the facial in that area; cold sores are contagious

Active herpes simplex (cold sores) is contagious and is on the list of conditions for which service should be refused (or limited to non-affected areas). The client should be referred to a physician.

16 CCR §979

50. What must be done with the lid of a wet sanitizer jar during normal use?

a.Keep the lid on when tools are not being added or removed
b.Remove the lid permanently for faster access
c.Tape the lid open at all times
d.Replace the lid with a paper towel

The wet sanitizer is a covered container; the lid must be kept on except when tools are being placed in or removed. This prevents contamination of the disinfectant solution.

16 CCR §979

51. Which of the following must occur at the END of each work day in a salon?

a.Tools may be left in dirty disinfectant overnight to soak
b.Disinfectant is drained, jars and basins are cleaned, single-use items discarded, linens laundered
c.All implements are sterilized in an autoclave
d.Wax is cooled and refrigerated for next-day use

End-of-day duties include draining used disinfectant, cleaning jars and basins, discarding used single-use items, and laundering soiled linens. Sterilization is not required, and refrigerating wax is not a regulatory rule.

16 CCR §979

52. When transferring product from a bulk container to a client, the technician should:

a.Pour the product directly onto the client's skin from the bulk container
b.Touch the client's skin with the lid of the container
c.Use a clean disposable spatula or pour onto a single-use palette
d.Reuse the same spatula for the next client if it still has product on it

Bulk products must be dispensed with a clean disposable spatula or onto a single-use palette. Direct contact between the bulk container or its lid and the client is prohibited.

16 CCR §979

53. A salon worker's smock or uniform must be:

a.The same smock worn every day without washing
b.Whatever the worker happens to be wearing that day
c.Optional and informal
d.Clean at the start of each work day

The garment worn over street clothes must be clean at the start of each work day to limit cross-contamination from one day to the next.

16 CCR §979

54. Which of the following is the BEST way to handle a single-use buffer block?

a.Use it on one client and discard it
b.Disinfect it for 10 minutes and reuse
c.Wash with soap and reuse on the same client only
d.Sterilize in an autoclave and reuse

A porous buffer block is single-use: use on one client, then discard. The foam core cannot be properly disinfected.

16 CCR §979

55. Chemical products in the salon must be stored in:

a.Any clear bottle within reach
b.Their original, labeled containers, away from heat sources
c.An unlabeled bulk container to save space
d.The same shelf as food and drinks for convenience

Chemicals must remain in their original, labeled containers, stored away from heat. Transferring chemicals to unlabeled bottles is prohibited under hazard communication rules.

8 CCR §5194

56. Which of the following is NOT acceptable storage for clean tools?

a.A closed plastic drawer organizer labeled 'clean'
b.A covered ceramic crock used only for clean items
c.An open cup with brushes mixed with combs and used towels
d.A clean, lined drawer reserved for disinfected items

Clean tools must not be mixed with used towels or other soiled items. They must be stored in clean, covered, labeled containers reserved for disinfected items.

16 CCR §979

57. A nail technician's neighbor brings in a 'great deal' on monomer in an unlabeled white jug. The technician should:

a.Use it but mix it half-and-half with regular EMA
b.Use it only on toenails, not fingernails
c.Test it on themselves first
d.Refuse the product; unlabeled monomer is a major MMA red flag and using it can violate state law

An unlabeled liquid monomer with a 'great deal' price is a serious red flag for prohibited MMA. The technician should refuse the product. Use of MMA on natural nails is a violation of BPC §7315.

16 CCR §979

58. Why must implements be cleaned with soap and water BEFORE they are placed in disinfectant?

a.Disinfectant cannot penetrate dirt, oil, or hair
b.Pre-cleaning is not actually required
c.Soap improves the smell of the solution
d.Pre-cleaning replaces the need for disinfection

Disinfectant cannot work through organic soil. Tools must be pre-cleaned of debris and oils so the disinfectant can directly contact the surface for the full contact time.

16 CCR §979

59. The MOST accurate definition of 'sterilization' is:

a.Removing visible dirt with detergent
b.Destroying ALL microbial life, including bacterial spores
c.Killing bacteria but not viruses
d.Cleaning under hot running water

Sterilization destroys all microbial life, including resistant bacterial spores. It is the highest level of decontamination and is used in surgical settings, not in salon practice.

16 CCR §979

60. If a wax client's skin breaks slightly and a small amount of blood appears, the technician should:

a.Re-dip the same stick to seal the area with more wax
b.Wipe the blood with a cape
c.Stop, glove up, apply pressure with clean gauze, and disinfect any tool that touched the area
d.Continue and apologize at the end of the session

Any bleeding triggers the bloodborne pathogen protocol: stop, glove up, apply pressure with a clean cotton ball or sterile gauze, and disinfect any tool that contacted blood with an EPA-registered tuberculocidal disinfectant.

16 CCR §979

61. Which is a CORRECT statement about California salon infection control?

a.Hot water alone disinfects tools
b.UV cabinets replace the need for chemical disinfection
c.Sterilization is mandatory in all salons
d.Disinfection is achieved by full immersion in an EPA-registered disinfectant for the labeled time, at least 10 minutes in California

California requires full immersion in an EPA-registered disinfectant for the labeled contact time, with a minimum of 10 minutes. UV cabinets, hot water alone, and salon sterilization are NOT required and not substitutes for proper chemical disinfection.

16 CCR §979

62. Which practice helps reduce a technician's daily exposure to nail-product fumes?

a.Local exhaust ventilation at the nail station that pulls vapors away from the breathing zone
b.A scented candle on the table
c.Closing the salon windows to keep the smell inside
d.Wearing perfume to mask the odor

Local exhaust ventilation pulls vapors and dust away from the worker's breathing zone, reducing chronic inhalation exposure. Masking odors or sealing the salon does not protect respiratory health.

16 CCR §979

63. What is the appropriate action if a client refuses to disclose a known skin or scalp condition before service?

a.Provide the service quickly to avoid offending the client
b.Explain that intake screening is required for safety and decline service if a contagious condition is suspected
c.Charge the client extra and proceed
d.Provide only nail services regardless of the condition

Client intake screening is required for the safety of staff, equipment, and other clients. If a contagious condition is suspected and the client will not disclose, the technician should decline service and refer the client to a physician.

16 CCR §979

64. Which monomer is the LEGAL standard for professional acrylic nail systems in California?

a.Methyl methacrylate (MMA)
b.Methylene chloride
c.Ethyl methacrylate (EMA)
d.Toluene

Ethyl methacrylate (EMA) is the legal monomer used in professional acrylic nail systems in California. MMA is prohibited; methylene chloride and toluene are not used as nail monomers.

BPC §7315

65. Which of the following is TRUE about UV light sanitizer cabinets in a California salon?

a.UV cabinets fulfill the legal disinfection requirement on their own
b.UV cabinets sterilize tools instantly
c.UV cabinets replace the EPA-registered disinfectant
d.UV cabinets may be used for clean storage but do NOT substitute for required chemical disinfection

California regulation requires chemical disinfection in an EPA-registered product for the labeled contact time. A UV cabinet may be useful for keeping already-disinfected tools clean, but it does NOT replace the chemical disinfection step.

16 CCR §979

66. During an inspection, the BBC inspector asks to see the disinfectant in use. The label should clearly show:

a.EPA registration number plus bactericidal, virucidal, and fungicidal claims
b.Only the brand name
c.Only the country of origin
d.A 'natural' or 'green' label

Inspectors look for an EPA registration number on the label and confirmation that the product is bactericidal, virucidal, and fungicidal. 'Natural' or 'green' marketing without these specifics does not meet the requirement.

16 CCR §979

67. A barber finds dried hair stuck in the teeth of a clipper guard at the end of the day. The CORRECT response is:

a.Run the clipper over a clean paper towel and use it tomorrow
b.Remove the guard, brush and wash off the hair, then disinfect it for the full contact time
c.Toss the guard in the trash
d.Leave the guard overnight in soapy water

Multi-use plastic clipper guards must be pre-cleaned (hair brushed/washed out), then disinfected for the full contact time. They are not single-use, and soaking in soapy water alone does not disinfect.

16 CCR §979

68. Why is infection control the most heavily tested topic on the California cosmetology exam?

a.Because it is the easiest topic
b.Because it is the only topic the law covers
c.Because infection control violations are the most common reason for BBC citations and pose the greatest public-health risk
d.Because the BBC wants to limit license issuance

Infection control violations are the most common reason BBC inspectors issue citations, and they pose the greatest risk of harm to the public. The exam weights the topic at approximately 25% to reflect this importance.

16 CCR §979

Ethics & California Law

38 questions

1. Which California state agency is responsible for licensing and regulating cosmetologists, barbers, estheticians, and manicurists?

a.California Department of Public Health
b.Board of Barbering and Cosmetology (BBC)
c.Bureau of Cannabis Control
d.California Cosmetic Council

The Board of Barbering and Cosmetology (BBC) is established under the Department of Consumer Affairs and is the single state body that licenses and regulates beauty professionals and establishments in California.

BPC §7303

2. A licensed esthetician is asked by a client to trim split ends on her hair while she is in the chair for a facial. What should the esthetician do?

a.Trim only a small amount as a courtesy
b.Trim the ends after the client signs a waiver
c.Decline because hair cutting is outside the esthetician scope of practice
d.Refer the client to a manicurist

Under BPC §7316, an esthetician license covers skin care, waxing, and non-invasive facial treatments. Cutting or trimming hair is not within the esthetician scope and would constitute practicing outside the license.

BPC §7316

3. Which service is OUTSIDE the scope of practice of every BBC license, even for a full cosmetologist?

a.Permanent wave
b.Eyebrow waxing
c.Acrylic nail extensions
d.Laser hair removal

Laser hair removal involves a medical device that penetrates the skin and is considered a medical procedure in California. It must be performed by or under the supervision of a licensed physician and is outside every BBC license, including a full cosmetologist.

BPC §7316

4. Which procedure may a licensed cosmetologist NEVER perform?

a.Botox injections
b.Hair coloring
c.Pedicure
d.Eyebrow tinting (where allowed)

Botox and other injectable treatments penetrate the skin and are medical procedures. Only licensed medical professionals may inject. Performing injectables under a BBC license is practicing outside scope and unauthorized practice of medicine.

BPC §7316

5. A California-licensed manicurist may legally perform which of the following?

a.A basic facial
b.A manicure with hand massage up to the elbow
c.Eyebrow waxing
d.A haircut for a child

A manicurist license is limited to care of the nails and the hands and feet up to and including the elbow and knee. Facials, waxing, and hair cutting are outside the manicurist scope.

BPC §7316

6. Which license category was created in 2023 and is limited to hair services only (no skin, no nails)?

a.Barber
b.Cosmetologist
c.Hairstylist
d.Apprentice

California created the Hairstylist license effective 2023. It allows cutting, styling, coloring, and chemical hair services but does not include skin care or nail services.

BPC §7316

7. A licensed barber wants to add chemical perms and color services to his menu. May he?

a.Yes, the barber scope in California includes hair coloring and chemical services
b.No, perms require a separate chemical permit
c.No, only cosmetologists may perform color
d.Only on male clients

In California, the barber scope of practice covers cutting, styling, shaving, and chemical hair services including color and perms. The license is not restricted to one gender.

BPC §7316

8. A salon owner lets her unlicensed cousin do shampoo, blow-dries, and basic haircuts on weekends. Under BPC §7317 this is best described as:

a.Permissible because shampooing is not regulated
b.Permissible only if the cousin is in school
c.A minor record-keeping issue
d.Aiding and abetting unlicensed practice and subject to discipline

BPC §7317 makes it unlawful both to practice without a license and to aid or abet unlicensed practice. The salon owner can be cited, fined, and have her establishment license disciplined.

BPC §7317

9. Where must a licensee's BBC license be displayed inside the salon?

a.In the manager's office only
b.Conspicuously at the licensee's station or work area
c.Anywhere on the premises is acceptable
d.Display is optional if the license number is on the business card

Under BPC §7363 each licensee must display their license conspicuously at their workstation so clients and inspectors can verify it without asking.

BPC §7363

10. A new salon must have which TWO categories of license before legally opening to the public?

a.Sales tax permit and seller's permit only
b.Only the owner's personal license
c.An establishment license AND individual licenses for each practitioner
d.Only a city business license

California requires both an establishment (salon) license issued to the location and individual licenses for every practitioner working there. One does not substitute for the other.

BPC §7346

11. How often must a California beauty license be renewed?

a.Every 2 years
b.Every year
c.Every 3 years
d.Every 5 years

BBC licenses (cosmetologist, barber, esthetician, manicurist, hairstylist, and establishment licenses) renew every 2 years.

BPC §7321

12. How many hours of continuing education (CE) does California require for renewal of a cosmetologist license?

a.16 hours
b.10 hours
c.4 hours
d.Zero — California does not require continuing education

Unlike many other states, California does NOT require continuing education for renewal of BBC licenses. Renewal requires payment of the fee and remaining in good standing only.

13. A practitioner advertises herself online as a "licensed cosmetologist" although her license expired two years ago. This is best described as:

a.A harmless lapse since experience does not expire
b.Unlicensed practice and misrepresentation, both prohibited
c.Permitted while a renewal application is pending
d.Allowed if she only works on family members

An expired license is no license. Practicing or advertising as licensed while expired is unlicensed practice and misrepresentation under BPC §7317.

BPC §7317

14. Which posting is required by the BBC to be visible inside a licensed salon?

a.A copy of the federal tax return
b.A signed lease agreement
c.A current, itemized price list of services
d.The owner's home address

BBC inspection rules require salons to post a current, conspicuous price list of services so consumers know the cost before service. Tax returns, leases, and home addresses are not required postings.

15. Smoking, eating, and drinking are restricted in salon service areas because:

a.BBC sanitation rules prohibit them in client service areas
b.They distract clients
c.They violate fire code only
d.They are allowed if the door is open

BBC sanitation regulations under Title 16 CCR ban smoking, eating, and drinking in client service areas to keep the environment sanitary. Signs are typically posted to that effect.

16. When a BBC inspector arrives unannounced at a salon during business hours, the licensee should:

a.Refuse entry unless given 24 hours' notice
b.Cooperate; salons consent to inspection as a condition of licensure
c.Demand a court warrant before any inspection
d.Close the salon immediately

By accepting a BBC establishment license, owners consent to reasonable, unannounced inspections during business hours. Refusing entry can itself be a basis for citation.

17. Before applying a permanent wave to a new client, the BEST practice is to:

a.Skip the consultation to save time
b.Apply only on one side first as a test
c.Have a friend sign the release on the client's behalf
d.Conduct a consultation and document the client's prior chemical history, scalp condition, and informed consent

Informed consent and consultation are professional and legal standards before chemical services. Documenting prior chemicals, scalp condition, allergies, and patch tests protects both the client and the licensee.

18. A client tells the stylist she is pregnant before a color service. The stylist should:

a.Consult the client about preferences, follow manufacturer warnings, and document the discussion
b.Refuse all service to anyone who is pregnant
c.Use double-strength developer
d.Ignore the disclosure and proceed as usual

Pregnancy alone does not bar hair color in California, but professional ethics call for following manufacturer instructions, considering ventilation, and documenting that the client was informed and consented. Blanket refusal could also raise discrimination concerns.

19. Under the California Fair Employment and Housing Act (FEHA), a salon may NOT refuse service based on:

a.A client behaving violently
b.Race, religion, sexual orientation, gender identity, or national origin
c.Failure to pay for a prior service
d.A documented contagious skin disease

FEHA prohibits public accommodations, including salons, from refusing service based on protected characteristics such as race, religion, sexual orientation, gender identity, and national origin. Safety-based or payment-based refusals are different.

20. The California CROWN Act protects clients and employees from discrimination based on:

a.Color of nail polish
b.Brand of shampoo used
c.Natural hair texture and protective hairstyles
d.Type of footwear worn

The CROWN Act (codified within FEHA) bars discrimination based on natural hair texture and protective styles such as braids, locs, twists, and Bantu knots. Salons should welcome, not refuse, these hair types.

21. A client suffers a serious chemical burn during a relaxer service. The salon owner should:

a.Ignore it and hope the client doesn't return
b.Offer cash to keep quiet
c.Tell the client it is not the salon's responsibility
d.Provide first aid, document the incident in writing, and report as required by BBC and insurance protocols

Professional and ethical practice requires immediate first aid, written incident documentation, and reporting through BBC and insurance channels. This protects the client and provides a defensible record for the licensee.

22. Microblading and other permanent makeup (cosmetic tattooing) procedures in California require:

a.A separate body art / tattoo registration with the local health department (NOT a BBC license)
b.Only a cosmetology license
c.Only an esthetician license
d.No regulation at all

Permanent makeup procedures penetrate the skin and are regulated under California's Safe Body Art Act by local health departments — not by the BBC. A BBC license alone does not authorize microblading.

23. Eyelash extension application in California may be performed by which of the following?

a.Only by a medical doctor
b.A licensed cosmetologist or esthetician within scope
c.Anyone who has watched a YouTube tutorial
d.Only by a manicurist

Eyelash extensions are considered skin/eye area services and fall under the cosmetologist and esthetician scope. Manicurists may not perform them, and no medical license is required.

BPC §7316

24. Two pathways to qualify for a BBC license exam are:

a.Self-study and online certification
b.High school diploma alone or military service alone
c.Completion of an approved school program OR completion of an approved apprenticeship
d.Working unlicensed for one year

California allows applicants to qualify by completing the required hours at a BBC-approved school OR by completing a registered BBC-approved apprenticeship. Self-study, working unlicensed, or military service alone is not enough.

25. A licensee receives a citation with a fine from the BBC. The licensee disagrees. What is the proper next step?

a.Ignore the citation
b.Post about it on social media
c.Pay the fine even though it is contested, then forget it
d.Request an informal conference or formal appeal within the timeframe stated on the citation

BBC citations include the right to appeal. The licensee can request an informal conference or contested-case hearing within the deadline printed on the citation. Ignoring the citation increases penalties and may lead to discipline.

26. The BBC discipline ladder from least to most severe is best described as:

a.Citation/fine → probation → suspension → revocation
b.Revocation → fine → reprimand → probation
c.Suspension → fine → letter → revocation
d.Probation → revocation → fine → suspension

Discipline generally escalates: a citation with fine for minor violations, probation for more serious or repeat issues, suspension that pauses the license for a set period, and revocation that ends the license entirely.

27. A student in cosmetology school may receive money for services performed during training when:

a.She charges clients privately at home
b.Services are part of school clinic instruction and any fees go to the school
c.She works at a salon on Saturdays
d.A friend tips her in cash

Students are not licensed and may not work for compensation outside of school clinic instruction supervised by an approved school. Working at a salon or charging privately constitutes unlicensed practice.

28. An apprentice cosmetologist working in a salon must be:

a.Self-supervised at all times
b.Allowed to perform any service if she has been training six months
c.Registered with the BBC apprenticeship program and supervised by an approved licensed trainer
d.Paid only in tips

California's apprenticeship route requires the apprentice to be enrolled and registered in the BBC apprenticeship program and to be supervised by a qualified, approved trainer at all times during salon work.

29. Title 16 of the California Code of Regulations (CCR) provides:

a.Federal income tax rules
b.OSHA hazard codes only
c.City zoning rules for salons
d.Detailed BBC regulations on sanitation, equipment, and conduct

Title 16 CCR contains the detailed BBC regulations that implement the Cosmetology Act, including sanitation, equipment cleaning, conduct, and inspection standards. It is a primary source for the state board exam.

30. Which of these is a clear ethical violation by a licensee?

a.Selling a salon product the client doesn't need just to earn commission, knowing it won't help
b.Recommending a sulfate-free shampoo for color-treated hair
c.Suggesting a follow-up appointment in six weeks
d.Politely declining to perform a service outside her training

Knowingly selling a product the client does not need solely to earn commission is dishonest and a breach of the professional duty to act in the client's best interest.

31. Client records (consultation forms, allergy notes, patch test results) should be:

a.Discarded after each visit
b.Kept confidential, stored securely, and retained for a reasonable period
c.Posted publicly so other staff can see them
d.Shared with the client's employer

Client records are confidential. Salons should store them securely, share only with authorized staff providing service, and keep them long enough to be useful for follow-up care and any potential dispute.

32. A booth-renter stylist is paid directly by clients. Who is responsible for displaying her individual BBC license at her station?

a.The salon owner only
b.The BBC office
c.The booth-renter herself
d.No one — booth renters are exempt

Each individual licensee is responsible for displaying her own license at her workstation, whether she is an employee or a booth renter. The salon owner still must hold a current establishment license.

33. An esthetician offers a treatment she calls "micro-needling." In California, micro-needling that penetrates the skin to a medical depth is:

a.Always within esthetician scope
b.Allowed if the client signs a waiver
c.Allowed with parental consent
d.A medical procedure beyond esthetician scope; only a limited cosmetic-grade device on the very surface may be within esthetician practice and only with proper training

True micro-needling that breaks the skin to a treatment depth is a medical procedure. Only very superficial cosmetic-grade rollers may arguably fit within esthetician scope, and even then training and infection control are critical.

34. If a client's belongings (coat, purse) are lost or damaged at a salon, the salon's best practice is:

a.Offer secure storage, post any disclaimers visibly, and address the loss with reasonable customer service and insurance
b.Tell the client it's not the salon's problem
c.Charge a search fee
d.Refuse service to the client in the future

Salons should provide reasonable safekeeping, post any disclaimers in plain view, and address legitimate losses through customer service and liability insurance. Brushing off a client harms reputation and may invite legal action.

35. If a licensee changes her mailing address, she must:

a.Wait until renewal to update it
b.Notify the BBC within 30 days of the change
c.Only update with the IRS
d.Tell her clients but not the board

BBC rules require licensees to keep their address of record current and to notify the board within 30 days of any change so that renewal notices and discipline notices reach them.

36. California eliminated the practical (hands-on) portion of the licensing exam in 2022. The current state exam is:

a.Practical only
b.Oral interview only
c.Written multiple-choice only, administered by PSI
d.There is no state exam any more

Since 2022, California uses only a written multiple-choice exam administered by PSI. The hands-on practical was removed; written content covers safety, science, scope, law, and services.

37. Mobile or in-home beauty services in California:

a.Generally require special arrangements; many services must be performed in a licensed establishment, with limited exceptions for shut-in clients arranged through a licensed establishment
b.Are completely unregulated
c.Are allowed by any licensee at any time without notice
d.Require a separate driver's license endorsement

BBC rules generally require services to take place at a licensed establishment, with narrow exceptions (such as services to a shut-in client) usually arranged through a licensed salon. Truly mobile salon-style operations need careful compliance review.

38. A salon owner sees a competing salon next door operating without an establishment license. The ethical and lawful response is to:

a.Vandalize the competitor's signage
b.Report the situation to the BBC and let the board investigate
c.Take photos and post them on social media to shame them
d.Do nothing because it benefits her own business

The professional and legal response is to file a complaint with the BBC and allow the board to investigate. Self-help vandalism or public shaming can expose the owner to civil and criminal liability.

Hair Services

32 questions

1. During a hair consultation, you stretch a single strand and it returns to its original length without breaking. What property are you assessing?

a.Porosity
b.Elasticity
c.Density
d.Texture

Elasticity is the ability of a hair strand to stretch and return without breaking. Healthy wet hair can typically stretch about 50% of its length and recoil. Porosity is moisture absorption, density is hairs per square inch, and texture is the diameter of a single strand.

2. A client's hair absorbs liquids quickly and chemical services process faster than expected. This indicates which condition?

a.Low porosity
b.Normal porosity
c.High porosity
d.Low elasticity

High porosity hair has a raised, damaged cuticle layer that absorbs liquids quickly and processes chemicals faster. Low porosity hair resists absorption. Normal porosity processes predictably. Elasticity is a separate property describing stretch and recovery.

3. Which term describes the diameter of a single hair strand rather than how many hairs grow per square inch of scalp?

a.Texture
b.Density
c.Porosity
d.Elasticity

Texture refers to the diameter of an individual strand and is described as fine, medium, or coarse. Density measures how many hairs grow per square inch of scalp. The two are independent: a person can have fine but dense hair, or coarse but sparse hair.

4. What is the primary purpose of shampoo surfactants?

a.To restore the hair's natural pH only
b.To attract and lift away oils and debris so water can rinse them away
c.To permanently rebuild the disulfide bonds in damaged hair
d.To deposit color pigment into the cortex

Surfactants (surface-active agents) have a head that attracts water and a tail that attracts oil. They surround dirt and sebum and emulsify them so they can be rinsed away with water. They do not rebuild bonds or deposit permanent color.

5. Which water temperature is generally recommended for shampooing most clients?

a.Cold, to seal the cuticle before any cleansing
b.Hot, to maximize oil removal
c.Warm, comfortable to the inside of the wrist
d.Boiling, for full sterilization of the scalp

Warm water that is comfortable to the inside of the operator's wrist is the safe and standard choice. It opens the cuticle enough to release dirt without scalding the client. Hot water can burn skin, and water temperature does not sterilize the scalp.

6. Which cut produces a one-length, straight, weighted perimeter where all hairs meet the same horizontal or curved line?

a.Layered cut
b.Razor cut
c.Point cut
d.Blunt cut

A blunt cut, also called a one-length or zero-elevation cut, holds all the hair to a single line so the perimeter is heavy and clean. Layering removes weight at varied lengths. Point cutting softens ends. Razor cutting creates a tapered, textured edge.

7. A client wants softer, less blocky ends without losing length. Which technique is the best fit?

a.Point cutting the ends
b.A blunt one-length perimeter cut
c.A heavy razor taper from mid-length
d.Aggressive slithering through the interior

Point cutting (also called pointing) means cutting into the ends with the shears held nearly vertical, softening the line without shortening the overall length. A blunt cut would keep the heavy line. Razor tapers and aggressive slithering remove much more weight and length.

8. What does razor cutting tend to produce that traditional shears do not?

a.Heavier, blunter perimeter ends
b.Tapered, softened ends with built-in texture
c.Equal length across all sections
d.Permanent removal of hair from the follicle

A razor slices the hair on an angle, so each strand is shorter on one side and longer on the other. This creates a tapered, feathered, textured end. Shears make a clean perpendicular cut producing a blunt edge. Cutting does not remove hair from the follicle.

9. Which landmark on the head separates the top (parietal area) from the sides?

a.Occipital bone
b.Nape line
c.Parietal ridge
d.Apex

The parietal ridge is the widest area of the head, running roughly along where a hat band sits. It separates the top section from the sides and is a key reference for partings and elevation. The occipital is at the lower back. The nape is the lowest hairline. The apex is the highest point.

10. On the color wheel, which pair is complementary and therefore neutralizes each other on hair?

a.Green and red
b.Yellow and orange
c.Red and orange
d.Blue and green

Complementary colors sit opposite each other on the color wheel: red/green, blue/orange, and yellow/violet. Mixed on hair, they neutralize unwanted tones (for example, a green-based toner cancels red brassiness). Yellow/orange, red/orange, and blue/green are adjacent (analogous), not complementary.

11. On the haircolor level system from 1 to 10, which level represents the lightest?

a.Level 1
b.Level 4
c.Level 7
d.Level 10

The standard level system goes from 1 (black) to 10 (lightest blonde). Higher number = lighter. Level 4 is medium brown, level 7 is medium blonde. Knowing the natural starting level guides choices about lift, deposit, and developer volume.

12. Which three colors are the PRIMARY colors in haircoloring theory?

a.Red, orange, yellow
b.Red, yellow, blue
c.Green, orange, violet
d.Red, blue, green

The primary colors are red, yellow, and blue. They cannot be made by mixing other colors. Secondary colors (orange, green, violet) come from mixing two primaries. Knowing this is the foundation for choosing tones and neutralizing unwanted casts.

13. A blonde client complains of brassy orange tones after weeks in the sun. Which toner color family will best neutralize the orange?

a.Gold
b.Red
c.Blue
d.Yellow

Orange's complementary color is blue, so a blue-based toner cancels orange brassiness. Violet toners cancel yellow, and green toners cancel red. Gold, red, or yellow toners would emphasize the warm tones rather than counter them.

14. What is the key difference between highlights and lowlights?

a.Highlights are lighter than the base; lowlights are darker than the base
b.Highlights are always at the roots; lowlights are always at the ends
c.Highlights use no developer; lowlights always use 40-volume
d.Highlights are temporary; lowlights are always permanent

Highlights are strands lifted to a lighter level than the natural base, while lowlights are strands deposited DARKER than the base, used to restore depth or contrast. Both can be placed anywhere on the head and can be permanent, semi, or demi depending on the chemistry chosen.

15. Balayage is best described as which kind of color technique?

a.Saturating every strand to the scalp at one level
b.A freehand, painted-on lightening technique with soft, blended grow-out
c.A two-step relaxer-then-color process
d.A semi-permanent gloss that washes out in three shampoos

Balayage (French for sweeping) is a freehand painting technique where lightener is applied to surface strands to create a naturally blended, sun-kissed effect with a soft regrowth line. It is not a full base saturation, a relaxer service, or a semi-permanent gloss.

16. Why must a strand test be performed before applying a chemical relaxer to a new client?

a.To preview the final haircut shape
b.Only to choose between perfume scents
c.To measure shampoo viscosity
d.To predict processing time and confirm the hair can withstand the chemical without breaking

A strand test (also called a preliminary test) applies the product to a small section and times the result. It confirms the hair has the strength and integrity to tolerate the relaxer and reveals how long the chemical needs to process safely, reducing the risk of breakage on the whole head.

17. Before applying a chemical relaxer, the scalp shows fresh scratches and abrasions. What is the correct action?

a.Apply a base cream over the cuts and proceed
b.Proceed normally; relaxers are mild enough to ignore broken skin
c.Reschedule the service until the scalp is fully healed
d.Use a stronger relaxer to process faster over the cuts

Chemical relaxers are highly caustic. Applying them to broken skin can cause severe chemical burns, sores, and infection. The correct action is to reschedule and tell the client to come back after the scalp has fully healed. A base cream is a precaution but cannot make a cut-up scalp safe.

18. What personal protective equipment is REQUIRED for the operator when applying a chemical relaxer?

a.Single-use gloves and protective eyewear
b.Wool gloves only
c.Open-toed sandals to keep cool
d.No PPE is needed if the product is professional

Chemical relaxers can cause severe burns and eye injury. Single-use chemical-resistant gloves and protective eyewear are required to protect the operator. Wool gloves do not block chemicals, and open-toed sandals offer no protection from spills. Professional packaging does not eliminate the chemical hazard.

19. After rinsing a chemical relaxer, what is the next critical step?

a.Apply a high-volume developer to lift color
b.Use a neutralizing shampoo to stop the chemical action and rebalance pH
c.Wrap immediately for a perm
d.Skip conditioning to lock in straightness

After thorough rinsing, an acid-balanced neutralizing shampoo is applied to stop the alkaline chemical action and return the hair toward its normal pH. Skipping this step leaves residual chemical in the hair and can lead to severe damage and breakage. Perming or coloring on top would compound the damage.

20. A client has coarse, resistant hair and wants a tight curl from a permanent wave. Which rod and timing strategy fits best?

a.Larger rods, shorter processing time
b.Smaller rods, very short processing time
c.Smaller rods, longer processing time
d.Larger rods, longer processing time

Tighter curl comes from SMALLER rods. Coarse, resistant hair is harder for chemicals to penetrate, so it usually needs LONGER processing time. The combination smaller rod + longer time gives a tight curl on resistant hair. Always follow the manufacturer's directions and confirm with a test curl.

21. A client has fine hair and wants a soft, loose wave. Which rod and timing strategy fits best?

a.Larger rods, shorter processing time
b.Smaller rods, longer processing time
c.Very small rods, very long time
d.No rods, only chemicals

Looser waves come from LARGER rods. Fine hair absorbs chemicals quickly and is easily over-processed, so a SHORTER processing time is appropriate. The combination larger rod + shorter time creates a soft wave with less risk of breakage. Always test-curl and follow manufacturer instructions.

22. What is the purpose of the neutralizer in a permanent wave service?

a.To soften the hair so it can wrap around the rod
b.To lift natural pigment for a lighter shade
c.To rebuild the disulfide bonds in the new curled shape and stop processing
d.To clean the scalp before wrapping

Waving lotion (typically a thio compound) breaks the disulfide bonds so the hair can be reshaped on the rod. The neutralizer (usually a peroxide-based solution) rebuilds those bonds in the NEW curled position and stops the chemical action. Without it, the curl will not hold and damage continues.

23. What is the main risk of running a flat iron at maximum heat on fine, previously bleached hair?

a.The iron will cool too quickly to be useful
b.Severe protein damage, breakage, and possible burns to the scalp or ears
c.The hair will gain weight
d.It will permanently change the natural color back to its original level

Fine and chemically lightened hair has less structural protein and a fragile cuticle. Excessive flat-iron heat literally cooks the proteins, leading to dryness, breakage, and a brittle feel, plus burn risk to skin. Lower temperatures and a heat protectant are required. Heat does not restore natural color.

24. Which step is the BEST first defense against thermal damage before blow-drying and ironing?

a.Apply a heat-protectant product evenly to towel-dried hair
b.Increase the iron temperature so the pass is shorter
c.Skip the conditioner so the hair holds the style longer
d.Hold the dryer two inches closer to the scalp

A heat protectant forms a thin barrier that distributes heat more evenly and reduces direct damage to the cuticle. Higher iron temperatures and a closer dryer worsen damage. Skipping conditioner removes moisture and protein support, making heat damage more likely.

25. Under California sanitation rules for licensees, what must happen to shears and combs between two clients?

a.Wipe with a dry towel only
b.Rinse under cold water only
c.Soak in a glass of tap water
d.Clean of debris and then disinfect with an EPA-registered hospital-level disinfectant per label directions

California sanitation rules require that nonelectrical tools that touch a client be cleaned of debris and then disinfected with an EPA-registered hospital-grade disinfectant according to label directions before they are used on another client. A dry wipe, plain water rinse, or tap water soak does not satisfy this standard.

16 CCR §979

26. A licensed Cosmetologist in California may legally perform which of the following?

a.Inject filler into a client's lips
b.Cut, color, perm, and chemically relax hair
c.Diagnose and treat a scalp infection
d.Perform laser hair removal

The Cosmetologist scope under the BBC includes services on hair (cutting, coloring, perming, chemical relaxing), skin care above the shoulders, and nails. Injections, medical diagnosis, and laser treatments are medical procedures outside the cosmetology license and require a different professional.

27. What is the safest response when a chemical product label disagrees with what a senior coworker tells you to do?

a.Follow the manufacturer's written instructions on the label
b.Follow the coworker because they have more experience
c.Mix both approaches together
d.Skip the timer to be safe

Manufacturer instructions reflect tested safety and processing guidelines for that exact product. They are also the legal and professional standard. Personal habits, even from experienced coworkers, do not override the label. Always read the label and follow it; ignoring the timer multiplies risk.

28. What is a single-process color service?

a.Lightener applied, rinsed, then a separate toner applied as step two
b.Color and perm performed together in one chair
c.One application of color that lifts and deposits in the same step
d.Two complete color applications on different days

Single-process color uses one application of a permanent or demi-permanent color that lifts (where the developer allows) and deposits pigment at the same time. Double-process is two separate steps, typically pre-lightening with bleach followed by a toner or color formula.

29. When sectioning the head for a haircut, why are clean, accurate partings important?

a.They make the haircut take three times longer
b.They are only decorative
c.They eliminate the need for guides
d.They keep elevation, tension, and guide lines consistent so the result is predictable

Clean sectioning gives the stylist control over elevation, tension, and the cutting line. With consistent sections the same guide can be carried through the head, producing a balanced, predictable shape. Sloppy partings produce uneven results no matter how good the shear work is.

30. Where on the head is the OCCIPITAL area?

a.At the lower back of the head, above the nape
b.At the very top, the highest point
c.Along the front hairline
d.Behind each ear only

The occipital is the rounded area at the lower back of the head, above the nape but below the crown. It is named for the underlying occipital bone. The highest point is the apex, the front hairline is the hairline, and the small zones behind each ear are part of the side sections.

31. Scalp massage during shampooing should be done with what part of the hand?

a.The fingernails, scratching in long strokes
b.The cushioned pads of the fingers, in slow circular motion
c.A hard plastic comb pressed against the scalp
d.The knuckles, pressing as hard as possible

Scalp massage uses the cushioned pads of the fingers in slow, circular movements to stimulate circulation, lift product, and relax the client. Fingernails can scratch and damage skin, hard combs can injure the scalp, and forceful knuckles cause discomfort and possible irritation.

32. Slithering and slide cutting are techniques used mainly to do what?

a.Create a heavier, blunter perimeter
b.Permanently change hair texture
c.Add color highlights without lightener
d.Remove bulk and create soft, blended texture inside the haircut

Slithering (an open-shear gliding technique) and slide cutting move the shears down the strand to remove bulk and blend layers without creating a hard line. They do not change chemical texture or color, and they reduce rather than build perimeter weight.

Skin & Nail Services

25 questions

1. A client asks for acrylic nail enhancements applied with methyl methacrylate (MMA) monomer. What must a California-licensed manicurist do?

a.Apply the MMA product if the client signs a waiver
b.Refuse the service because MMA is prohibited in California salons
c.Apply MMA only if the salon owner approves it in writing
d.Apply MMA only on toenails, not fingernails

California prohibits the use of methyl methacrylate (MMA) liquid monomer in nail products. Licensees must use ethyl methacrylate (EMA) or other approved monomers. MMA is brittle, hard to remove, and has caused injuries; a waiver cannot override a statutory ban.

BPC §7315

2. During lip waxing, after applying wax to one section of the lip, the esthetician should:

a.Re-dip the same stick to coat the next section quickly
b.Wipe the stick on a tissue and re-dip it
c.Discard the used stick and use a new one for any additional wax
d.Re-dip only if the client has no visible skin damage

California sanitation rules prohibit double-dipping wax applicators. Once a stick touches the skin, it must be discarded; the next application requires a fresh, single-use stick. This prevents transferring bacteria back into the wax pot.

16 CCR §979

3. A new client mentions she started oral isotretinoin (Accutane) two months ago for acne. She requests a brow wax. The correct action is to:

a.Decline the waxing service and suggest she return after she has been off the medication for at least 6 months
b.Perform the waxing but use a cooler wax temperature
c.Perform the waxing only after a 24-hour patch test
d.Perform the waxing and apply extra moisturizer afterward

Isotretinoin thins the skin and dramatically weakens its barrier. Waxing can lift live skin, leaving raw wounds and scars. The standard contraindication window is at least 6 months after the last dose. A cooler temperature or patch test does not eliminate the risk.

4. Before applying wax to a client's leg, where should the practitioner test the wax temperature?

a.On the client's outer thigh
b.On the inside of the practitioner's own wrist
c.On a paper towel until the wax cools visibly
d.On the client's earlobe

Standard safe practice is to test wax temperature on the inside of the practitioner's own wrist, where the skin is thin and sensitive. Testing on the client risks burning them, and a paper towel does not reveal how the wax will feel on skin.

5. A client's facial skin shows enlarged pores in the T-zone but dry, tight cheeks. This skin is best classified as:

a.Oily
b.Dry
c.Sensitive
d.Combination

Combination skin has different conditions in different zones, typically oily forehead/nose/chin (T-zone) and drier cheeks. Treatment must be tailored zone by zone rather than treating the whole face as oily or dry.

6. Which cranial nerve provides the main motor supply to the muscles of facial expression?

a.Facial nerve (CN VII)
b.Trigeminal nerve (CN V)
c.Optic nerve (CN II)
d.Vagus nerve (CN X)

The facial nerve (cranial nerve VII) controls the muscles of facial expression. The trigeminal nerve (CN V) is mainly sensory for the face and motor only to the chewing muscles. Estheticians should know this when performing facial massage.

7. Which cranial nerve carries most of the sensation from the skin of the face?

a.Facial nerve (CN VII)
b.Trigeminal nerve (CN V)
c.Hypoglossal nerve (CN XII)
d.Glossopharyngeal nerve (CN IX)

The trigeminal nerve (cranial nerve V) provides sensory innervation to almost all of the face through its three branches: ophthalmic (V1), maxillary (V2), and mandibular (V3). The facial nerve is mostly motor.

8. Which is the correct general order in a basic facial?

a.Mask → cleanse → moisturize → exfoliate → SPF
b.Exfoliate → cleanse → tone → mask → SPF
c.Cleanse → exfoliate → massage → mask → tone → moisturize → SPF
d.Cleanse → moisturize → exfoliate → mask → tone → SPF

A standard facial starts by cleansing the skin, then removes dead cells with exfoliation, optionally extracts where appropriate, moves into massage, applies a treatment mask, tones, moisturizes, and finishes with SPF for daytime sun protection.

9. A client requests a manicure. During the cuticle step, the manicurist should:

a.Cut the entire cuticle along the nail edge with nippers
b.Cut the eponychium with a sharp blade
c.Remove the entire fold of skin around the nail
d.Gently push back the cuticle and only trim dead, lifted skin if needed

Manicurists must NOT cut living tissue. The proper technique is to soften the cuticle, gently push it back, and only trim already-loose dead skin if necessary. Cutting living cuticle or the eponychium can cause infection and is outside safe practice.

10. A client asks a California-licensed manicurist to wax her eyebrows. The manicurist should:

a.Decline because eyebrow waxing is outside the manicurist's scope of practice
b.Perform the service if she has personally taken a waxing class
c.Perform the service because waxing is sanitary
d.Perform the service only on female clients

A California manicurist license covers care of the nails and surrounding skin of the hands and feet. Facial skin services such as eyebrow waxing are outside scope; that work requires an esthetician or cosmetology license.

BPC §7316

11. A pedicure client has a thickened, yellow, crumbling toenail that has been worsening for months. The professional response is to:

a.Buff the nail smooth and apply colored polish to hide it
b.Decline the toenail service on that nail and refer the client to a physician or podiatrist
c.Soak the foot in disinfectant and continue the service
d.File the nail down very thin so polish will hide it

A thickened, yellow, crumbling toenail is a likely sign of onychomycosis (nail fungus), which is a medical condition. Services on the infected nail are contraindicated. The proper action is to skip that nail and refer to a physician or podiatrist.

12. A client comes in with redness, swelling, and pus along the side of the fingernail fold. This is most consistent with:

a.Onychomycosis (nail fungus)
b.Ingrown nail only
c.Paronychia (bacterial infection of the nail fold)
d.Healthy regrowth

Paronychia is a bacterial infection of the soft tissue around the nail, often causing redness, swelling, and pus. It is contraindicated for cosmetic nail services; the client should be referred to a physician for treatment.

13. Gel polish hardens (cures) primarily because of:

a.Exposure to UV or LED light that triggers polymerization
b.Heat from the client's body
c.Air drying as the solvent evaporates
d.The base coat reacting with metal in the file

Gel polish contains photoinitiators that begin polymerization when exposed to specific wavelengths of UV or LED light. Without proper light exposure for the required time, the gel will not fully cure, which can cause skin allergy and lifting.

14. Between two pedicure clients, the foot spa basin must be:

a.Rinsed with warm water only
b.Wiped with a dry towel and re-used immediately
c.Refilled with fresh water without any cleaning
d.Cleaned of debris, then disinfected with an EPA-registered hospital-grade disinfectant for the contact time on the label

California sanitation rules require foot spas to be drained, cleaned of all visible debris, and disinfected with an EPA-registered hospital-grade disinfectant between every client, leaving the disinfectant in contact for the time stated on the product label.

16 CCR §979

15. Metal cuticle nippers used on one client and then needed for the next client must be:

a.Wiped with a paper towel
b.Cleaned of debris, then fully immersed in an EPA-registered hospital-grade disinfectant for the contact time on the label
c.Rinsed under hot tap water
d.Sprayed with a fragrance mist

Reusable, non-porous metal tools must be cleaned of debris and then fully immersed in an EPA-registered hospital-grade disinfectant for the contact time stated on the label. Wiping or rinsing does not disinfect.

16. Single-use items used in nail or skin services — such as wooden orangewood sticks, emery boards (one-time-use), and cotton pads — must be:

a.Wiped with disinfectant and reused on the next client
b.Stored in a sealed jar for future use
c.Discarded immediately after use on one client
d.Soaked in alcohol for 30 seconds and reused

Porous or single-use implements absorb material and cannot be effectively disinfected. California requires that any such item used on a client be discarded immediately afterward. Reusing them risks transferring fungi and bacteria.

17. A client requests a chemical peel during her facial. A California esthetician should:

a.Use only superficial peels labeled and intended for esthetic, non-medical use, and never perform peels reaching the dermis
b.Use any peel strength because she is licensed
c.Use peels reaching the dermis if the client signs a waiver
d.Use peels labeled physician-only as long as a doctor is in the building

Estheticians are limited to superficial, non-medical exfoliating peels (typically light AHA/BHA products meant for licensed esthetic use). Peels that penetrate to the dermis are a medical procedure outside their scope, regardless of client consent.

18. Which of the following is NOT within a California esthetician's scope of practice?

a.Performing a relaxing facial massage
b.Injecting Botox or dermal fillers
c.Applying makeup
d.Performing eyebrow waxing

Injectables are a medical act and must be performed by appropriately licensed medical professionals. Facials, makeup, and brow waxing fall within the esthetician scope.

19. A client says her facial skin stings whenever she tries a new product and turns red easily. This skin should be treated as:

a.Oily, requiring stronger exfoliation
b.Mature, requiring deep peels
c.Sensitive, requiring gentle products and patch tests
d.Combination, requiring no special precautions

Reactive, easily flushed skin that stings with new products is classified as sensitive. Sensitive skin needs gentle, fragrance-light products, lower-strength actives, and patch testing before introducing anything new.

20. Which facial massage movement is generally light, stroking, and used to begin and end a massage?

a.Tapotement
b.Friction
c.Petrissage
d.Effleurage

Effleurage is a light, gliding stroke used to begin and end a massage and to apply product. Petrissage is kneading; friction is deep rubbing; tapotement is tapping or percussive movement and is generally avoided on delicate facial skin.

21. During extraction (clearing a comedone), the safest practice is to:

a.Apply gentle pressure with cotton-wrapped fingers or a clean extractor on softened, prepared skin; stop if the comedone resists
b.Squeeze hard with bare fingernails until any comedone releases
c.Use a sewing needle to pierce the skin and extract
d.Extract every visible spot, regardless of inflammation

Extractions should only be done after the skin has been cleansed, warmed, and softened; gentle, even pressure with cotton-wrapped fingers (or a sanitized extractor) is used. If a comedone resists, stop — forcing it can damage tissue. Bare nails or needles risk cuts, infection, and scarring; inflamed/active acne should not be aggressively extracted.

22. A client returns 24 hours after a brow wax with intense redness, itching, and small lifted patches of skin where the wax was applied. The most likely cause is:

a.Normal post-wax appearance, no concern
b.Skin lifting because the client was using a retinoid product she did not disclose at intake
c.Allergy to facial moisturizer applied at home that night
d.Bacterial infection from the wax itself

Retinoids (Retin-A, tretinoin) and other exfoliating actives thin and weaken the stratum corneum, making it easy for wax to lift live skin. This shows the importance of a thorough intake form asking about Accutane, Retin-A, and recent peels before any waxing.

23. The orbicularis oculi muscle is responsible for:

a.Raising the upper lip
b.Wrinkling the forehead
c.Closing the eyelids
d.Moving the jaw side to side

Orbicularis oculi is the circular muscle around the eye that closes the eyelid. The frontalis raises eyebrows/wrinkles the forehead, and the masseter/pterygoids move the jaw.

24. When applying SPF as the final step of a daytime facial, the esthetician should:

a.Skip SPF if the client says she is going straight home
b.Skip SPF on cloudy days
c.Apply SPF only to the cheeks where sun damage shows
d.Apply a broad-spectrum SPF 30 (or higher) over the entire face, ears, and neckline

Broad-spectrum SPF should cover the full facial area, including ears and neckline, every time, regardless of weather or short outdoor exposure. UVA passes through clouds and windows, so daily SPF is the standard recommendation.

25. A client wants long, hard nail enhancements that are very rigid and inexpensive. A salon advertises an 'odorless liquid' product priced far below normal acrylic. What is the most important concern?

a.The unusually low price and very hard, brittle result suggest possible illegal MMA monomer, which is banned in California
b.Odorless products are always low quality
c.Hard nails cure faster, which is unsafe
d.The salon is allowed to use any product if it does not smell strong

MMA is sometimes marketed deceptively or used because it is cheaper, and the resulting nails are notoriously hard, brittle, and very difficult to remove. Suspicious low prices for very hard acrylics are a red flag. California bans MMA in nail products.