A Filipino resident speaks Tagalog as her primary language. Which is the BEST way the facility ensures meaningful communication?
Explanation
Title VI of the Civil Rights Act (42 USC §2000d) and 42 CFR §483.10(b)(3) require facilities receiving federal funds to provide meaningful language access. Best practice: use a QUALIFIED medical interpreter (in-person preferred, telephone or video acceptable), translate vital documents, and document interpreter ID and language for each encounter. Using minor children (a) is widely discouraged and may breach confidentiality. Machine translation (b) is unreliable for medical content. English-only (c) violates federal civil rights law and may trigger Office for Civil Rights enforcement.
Law Reference: 42 CFR §483.10(b)(3); Title VI 42 USC §2000dThis topic, taught in full in the Certified Nursing Assistant (CNA) guide. CNA — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
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