A resident says, 'I don't want to take a shower today, maybe tomorrow.' The CNA should:
Explanation
Under Title 22 CCR §72527 and 42 CFR §483.10(c)(6), residents have the right to refuse treatment, including bathing, and to participate in scheduling. The CNA should respect the refusal, offer alternatives (partial bath, different time, different staff, shower vs. bath), explore the reason (pain, cold, fear, modesty, cultural), document the refusal verbatim, and notify the nurse. Forcing a bath (a) is battery. Skipping all hygiene (d) is neglect. Threats and coercion (b) violate dignity and the right to choose. The IDT may revise the bathing plan.
Law Reference: Title 22 CCR §72527; 42 CFR §483.10This topic, taught in full in the Certified Nursing Assistant (CNA) guide. CNA — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
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