Software TroubleshootingQuestion 59 of 100
After a Windows update, a specific application no longer opens. Which approach best isolates whether the update caused the problem?
a.Buy a new computer
b.Reset the BIOS
c.Uninstall the recent update or use System Restore, then test the app
d.Replace the RAM
Explanation
Removing the recent update or rolling back with System Restore and retesting directly tests the hypothesis that the update broke the app. This targeted change isolates the cause without unnecessary hardware work.
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