Software TroubleshootingQuestion 63 of 100
When following best practices to remediate a malware infection, which step should be performed to prevent the malware from spreading or communicating while it is being removed?
a.Increase the screen resolution
b.Reinstall Microsoft Office
c.Quarantine/disconnect the infected system from the network
d.Defragment the drive
Explanation
Isolating the machine from the network (quarantine) stops the malware from spreading or contacting command-and-control servers during remediation. Reinstalling Office or changing resolution does nothing to contain an infection.
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