Hardware & Network TroubleshootingQuestion 86 of 100
A user's files are inaccessible and the drive makes clicking noises. What is the priority?
a.Continue using the drive normally
b.Stop using it and attempt data recovery/backup
c.Defragment immediately
d.Overwrite the drive
Explanation
Clicking noises indicate imminent mechanical HDD failure, so the priority is to stop stressing the drive and recover data from a backup or via recovery tools. Continued use, defragmenting, or overwriting risks total loss.
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