Observation & ReportsQuestion 122 of 200

In a security incident report, the distinction between 'factual' and 'subjective' statements means:

a.Factual statements are always written in the past tense while subjective statements are always written in the present tense, so a reader can tell the two apart by the verbs alone
b.Factual statements are short and subjective statements are long, so a reviewer can identify the subjective material by looking at sentence length before reading the content at all
c.Factual statements describe observable, verifiable events ('the subject pushed the cashier'); subjective statements interpret or characterize ('the subject was acting aggressively') and should be supported by the underlying observable facts
d.Subjective statements are always wrong and should never appear in a report in any form, so a guard who forms an impression at the scene should leave it out of the narrative entirely rather than set out the observable facts that produced it

Explanation

Reports should be built on observable, verifiable facts: what the guard saw, heard, smelled, felt, did, and was told (and by whom). Subjective characterizations ('aggressive,' 'suspicious,' 'intoxicated') are opinions that should be supported by underlying facts ('slurred speech, swayed when standing, smelled of alcoholic beverage from a distance of two feet'). Subjective statements aren't always wrong (d), but unsupported conclusions weaken credibility and provide cross-examination targets. Tense (a) and length (b) are not the relevant distinction. Strong reports separate observation from inference and document the factual basis for any characterization.

Law Reference: Evidence Code §780 (witness credibility); BSIS report-writing curriculum

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