Communication & PRQuestion 155 of 200
California is one of the most linguistically diverse states. When interacting with a limited-English-proficiency (LEP) individual, an officer should:
a.Use simple vocabulary, gestures, and any available translation tools or interpreters; avoid using minor children as interpreters
b.Speak more loudly and slowly using the same English vocabulary
c.Refuse to communicate until the person learns English
d.Assume any LEP speaker is undocumented and notify immigration authorities
Explanation
Best practice for LEP interactions, reinforced by California's Dymally-Alatorre Bilingual Services Act and federal civil-rights principles, is to use simple vocabulary, visual cues, professional translation services, or bilingual coworkers — not to rely on minor children, which is discouraged because of confidentiality and developmental concerns. Louder English (b) does not aid comprehension. Refusing service (c) is a civil-rights violation. Reporting based solely on perceived language ability (d) is unlawful profiling and contrary to California's status as a sanctuary jurisdiction under SB 54 (the California Values Act).
Law Reference: California Dymally-Alatorre Bilingual Services Act; LEP best practicePractice all 200 questions free — no signup required.
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