Penal Code §835a(a)(2) (consistent with SB 230's training mandate) requires officers to:
Explanation
Penal Code §835a(a)(2) embodies California's de-escalation policy: officers should use de-escalation techniques, crisis intervention tactics, and other alternatives to force, when feasible. SB 230 reinforces this with state-mandated training. The principle directly informs BSIS curricula and guard practice — verbal commands, time, distance, and tactical positioning are preferred over immediate physical force. Options (b), (c), (d) invert or distort the de-escalation framework that has become central to California use-of-force law.
Law Reference: Cal. Penal Code §835a(a)(2); SB 230 (2019)This topic, taught in full in the California Guard Card (BSIS Security Guard) guide. California Guard Card — Complete Study Guide (2026) — PDF + EPUB, $9.99 · 14-day refund →
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