Billing & ClaimsQuestion 36 of 100

Claim 'scrubbing' refers to the process of:

a.Deleting a patient's record after payment
b.Manually mailing claims to payers
c.Negotiating fees with the insurance company
d.Reviewing claims for errors and missing data before submission to reduce rejections and denials

Explanation

Scrubbing is the automated or manual review of claims to catch coding errors, missing fields, and formatting problems before they reach the payer. Correcting issues upfront improves the clean-claim rate and speeds reimbursement. Scrubber software often flags NCCI edit conflicts and invalid code combinations.

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