Billing & ClaimsQuestion 56 of 100

An appeal of a denied claim is:

a.An automatic payment reversal
b.A request to change the patient's diagnosis
c.A way to increase the fee schedule
d.A formal request asking the payer to reconsider its decision, often with supporting documentation

Explanation

An appeal is the provider's formal challenge to a payer's adverse determination, typically supported by medical records, corrected coding, or a letter of medical necessity. Payers set deadlines and levels for appeals that must be followed. A well-documented appeal can overturn denials for services that were actually covered.

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