Federal Mortgage LawsQuestion 21 of 400

A loan originator wants to make telemarketing calls to generate mortgage leads. Under the federal Telemarketing/Do-Not-Call rules, a number registered on the National Do-Not-Call Registry generally may still be called if:

a.The call is made before 9:00 p.m. local time
b.The consumer has an established business relationship with the company or gave prior express written consent
c.The originator blocks caller ID
d.The call lasts less than two minutes

Explanation

Calls to numbers on the Do-Not-Call Registry are generally prohibited unless an exception applies, such as an established business relationship or the consumer's prior express written consent. Calling before 9 p.m., blocking caller ID, or keeping calls short does not create an exception, and blocking caller ID is itself prohibited. The relationship or consent is what permits the call.

Law Reference: Do-Not-Call / TSR

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