Professional & AdministrativeQuestion 89 of 100
A patient from a different cultural background declines to make direct eye contact and prefers a family member present during care. How should the technician respond with cultural competence?
a.Respect the patient's cultural preferences and adapt care accordingly
b.Insist the patient make eye contact
c.Ask the family member to leave
d.Assume the patient is being uncooperative
Explanation
Cultural competence means respecting and adapting to patients' cultural beliefs and practices, such as preferences about eye contact or family involvement. Avoiding eye contact may be a sign of respect in some cultures, not disinterest. Providing individualized, respectful care improves trust and outcomes.
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