Professional & AdministrativeQuestion 97 of 100
When communicating with a patient who is hard of hearing but does not use sign language, which technique is most helpful?
a.Face the patient, speak clearly at a normal-to-slightly-slower pace, and reduce background noise
b.Shout loudly into the patient's ear
c.Cover your mouth while speaking
d.Speak quickly to save time
Explanation
For a patient who is hard of hearing, the technician should face the patient so they can see the lips, speak clearly at a moderate pace, and minimize background noise. Shouting distorts speech and covering the mouth prevents lip reading. Ensuring hearing aids are in place and using written communication as needed also help.
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