Intoxication SignsQuestion 49 of 100
When tracking patrons, the best approach for a busy server is to:
a.Memorize every face and rely entirely on memory
b.Trust that other servers are tracking each table
c.Wait until something goes visibly wrong before paying attention
d.Use written or POS-system notes, communicate at shift change, and conduct quick SCAN checks each time you approach a table
Explanation
Effective monitoring relies on systems, not memory alone. Many POS systems allow servers to flag drinks per guest, and a brief SCAN observation each time you visit the table catches changes early. Verbal handoffs at shift change (and noting heavy drinkers on a clipboard near the well) protect against the patron trick of waiting for a new server who has no observational baseline. Pure memory (a) fails on busy nights, blindly trusting co-workers (b) creates gaps, and reactive observation (c) means harm has already occurred before you act.
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Related questions on this topic
- What is the relationship between BAC and observable signs of intoxication?
- A patron who has been pleasant suddenly becomes aggressive, raising their voice and threatening a nearby guest. In addition to the safety response, what does this behavior indicate?
- A patron orders a drink and, when reaching for their wallet, drops it twice before successfully picking it up. This is a sign in which SCAN category?
- Impairment from alcohol typically progresses in which general order?
- A patron arrives at your bar already showing slurred speech and a stumbling gait. Before serving any alcohol, the server should:
- A 'red flag' that should prompt heightened observation but is NOT by itself proof of intoxication is:
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