Laws & LiabilityQuestion 22 of 80

What does the term 'over-service' mean?

a.Providing extra napkins and water
b.Continuing to serve alcohol to a guest who is or is becoming intoxicated
c.Charging too much for a drink
d.Serving food faster than requested

Explanation

Over-service means continuing to provide alcohol to a guest who is already intoxicated or clearly heading there. It is a leading cause of alcohol-related harm and legal liability. Preventing over-service is a central objective of responsible-service training.

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