Checking IDsQuestion 53 of 80
What is a good practice when an ID looks suspicious but the server is unsure?
a.Ask follow-up questions, involve a manager, and refuse service if doubt remains
b.Serve immediately to avoid conflict
c.Ignore the doubt
d.Let another guest vouch for them
Explanation
When an ID seems questionable, the server can ask verifying questions such as address or zodiac from the birth date, involve a manager, and refuse service if doubt persists. Erring on the side of caution protects against underage-sale penalties. A calm, professional approach reduces conflict.
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Related questions on this topic
- Which of the following is a common sign that an ID may be fake or altered?
- What should a server do if a guest presents an ID whose photo clearly does not match their appearance?
- Why is it useful to know the current year's cutoff birth date for legal drinking age?
- Why should a server physically handle and inspect an ID rather than glance at it?
- A group of guests orders drinks and one clearly appears underage. What is the responsible action?
- Which of the following is NOT a reliable way to confirm someone's legal drinking age?
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