During account opening, a firm cannot verify a new customer's identity using the information provided and has no reasonable belief it knows the customer's true identity. Under CIP, what should the firm generally do?

a.Decline to open the account (or close it) and consider whether to file a SAR
b.Open the account immediately and skip verification
c.Ask the customer to verify their own identity by email
d.Open the account but double the commissions

Explanation

If a firm cannot form a reasonable belief that it knows a customer's true identity, its CIP procedures should address not opening the account, conditions for trading, when to close it, and whether a SAR is warranted. Verification is a prerequisite to account opening under AML rules.

Law Reference: USA PATRIOT Act

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