Laws & LiabilityQuestion 23 of 80

A first-time customer politely asks why you will not sell them a sixth shot in 30 minutes. The most legally sound explanation is:

a.'Company policy says five drinks maximum, sorry.'
b.'I can't legally keep serving someone who is showing signs of intoxication.'
c.'The manager doesn't like you.'
d.'We're out of that liquor.'

Explanation

The lawful basis for refusal is that continuing to serve an intoxicated person violates the Code and creates liability. Framing it around the law keeps the interaction professional and defensible. Servers should refuse calmly and honestly rather than inventing excuses.

Law Reference: Texas Alcoholic Beverage Code

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