Loading & PassengersQuestion 14 of 80
To manage passengers and reduce disruptions, a driver should:
a.Let riders do whatever they want
b.Explain the rules about smoking, radios, and safety at the start of the trip
c.Only speak to riders at the destination
d.Never speak to passengers
Explanation
Explaining rules about smoking, eating, drinking, loud radios, and using emergency exits at the start of a trip helps prevent problems later. Clear expectations make it easier to keep order. A calm, informed group is easier and safer to manage.
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