Operational ProceduresQuestion 100 of 100

Which practice best protects customer privacy when a technician must step away from a workstation that displays sensitive information?

a.Leave it unlocked for convenience
b.Increase the brightness
c.Post the password nearby
d.Lock the screen so credentials are required to resume

Explanation

Locking the screen prevents unauthorized viewing or use of sensitive data while the technician is away. Leaving it unlocked or posting the password exposes confidential information and violates privacy best practices.

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