Network TroubleshootingQuestion 77 of 100
A user cannot reach any website by name but can ping external IP addresses directly. Which service is most likely misconfigured?
a.DNS
b.DHCP
c.STP
d.NTP
Explanation
Being able to ping IPs but not resolve names points to a DNS problem, since name resolution is failing while basic IP connectivity works. Checking the client's DNS server settings is the logical next step. This isolates the layer where the fault lies.
Practice all 100 questions free — no signup required.
Related questions on this topic
- According to the structured troubleshooting methodology, what is the first step when addressing a network problem?
- After establishing a theory of probable cause, what is the next step in the troubleshooting process?
- A client receives an address in the 169.254.x.x range. What does this most likely indicate?
- Which command-line tool traces the path packets take to a destination, revealing each hop along the way?
- Two devices on the same subnet cannot communicate, and one shows a duplicate IP address error. What is the likely cause?
- A fiber link shows very high signal loss and intermittent connectivity. Which physical issue is a likely cause?
Last reviewed: · editorial process
PrepPass Editorial Team · Verified against CompTIA Network+ (N10-009) · How we review