Medicare & Senior InsuranceQuestion 245 of 315

Which act, often committed against seniors, occurs when an agent induces a client to surrender or replace an existing annuity primarily to generate a new commission, without any meaningful benefit to the consumer?

a.Annuity twisting (improper replacement)
b.Rebating
c.Defamation
d.Coercion

Explanation

'Twisting' is the deceptive practice of inducing a policy or annuity replacement for the agent's economic benefit rather than the client's. California Insurance Code §781 prohibits misrepresentations for the purpose of replacement, and §10234.93 imposes specific annuity suitability and replacement duties — particularly heightened when the client is age 65 or older under §785-789.10. Twisting is an unfair trade practice that can result in fines, license suspension, and restitution. Option B 'rebating' is sharing commission with the client (also prohibited under §750). Option C 'defamation' is making false statements about another insurer. Option D 'coercion' is forcing a tied product purchase. Only twisting describes the misuse of replacements for commission churning.

Law Reference: California Insurance Code §10234.93(a)(3)

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