A patron has had three drinks but their speech is fine, coordination looks normal, and they seem composed. They are now requesting a fourth drink. What is the BEST server practice?
Explanation
There is no fixed legal 'drink limit' per patron — refusal is based on observed impairment, not a count. Cutting off a sober customer after three drinks would be poor service and not required by law. The correct approach is continuous observation: track pace, watch for early SCAN signs, recommend food/water, and refuse the moment objective impairment appears. Equally, serving a double (a) or serving immediately without any observation (d) is reckless.
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Related questions on this topic
- RBS training organizes observable intoxication signs into the SCAN acronym. SCAN stands for:
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