Refusing ServiceQuestion 60 of 100

A clearly intoxicated patron asks the server to call them 'just one Uber' and refuses to wait inside. The server should:

a.Refuse to call any ride and let them figure it out
b.Push them out the door so they're no longer the bar's problem
c.Encourage them to wait inside in a safe seated area while the ride is dispatched and arrived, alert a manager, and document the safe handoff
d.Tell them to walk home — it's only a few blocks

Explanation

Even after refusing service, the server retains some duty of care for safe departure. Encourage the patron to wait inside, offer water and a seat, dispatch the rideshare, and ideally walk the patron to the curb when the car arrives. Pushing intoxicated patrons into the parking lot (b) or onto the sidewalk (d) increases risk of DUI, falls, assaults, or pedestrian deaths — and supports plaintiffs in any liability case.

Law Reference: RBS Training Curriculum

This topic, taught in full in the California RBS (Responsible Beverage Service) guide. California RBS — Responsible Beverage Service Study Guide (2026) — PDF + EPUB, $9.99 · 14-day refund →

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