Refusing ServiceQuestion 60 of 100
A clearly intoxicated patron asks the server to call them 'just one Uber' and refuses to wait inside. The server should:
a.Push them out the door so they're no longer the bar's problem
b.Tell them to walk home — it's only a few blocks
c.Encourage them to wait inside in a safe seated area while the ride is dispatched and arrived, alert a manager, and document the safe handoff
d.Refuse to call any ride and let them figure it out
Explanation
Even after refusing service, the server retains some duty of care for safe departure. Encourage the patron to wait inside, offer water and a seat, dispatch the rideshare, and ideally walk the patron to the curb when the car arrives. Pushing intoxicated patrons into the parking lot (a) or onto the sidewalk (b) increases risk of DUI, falls, assaults, or pedestrian deaths — and supports plaintiffs in any liability case.
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Related questions on this topic
- A father comes into a bar with his 18-year-old son and orders 'two beers, one for me, one for him.' May the father lawfully provide the beer to his son in the bar?
- A group of four orders 'a round of four shots' but the server notices only three of the four are drinking; the fourth is pushing all the shots to one already-tipsy friend. The server should:
- Another patron offers to 'buy a drink' for someone who has just been cut off for intoxication. May the server lawfully serve the buy-back drink?
- A regular customer who tips well says, 'Come on, you know me — just one more.' The server should:
- An intoxicated patron threatens the server with physical violence after being refused. The server's priority order should be:
- Which of the following is a 'best practice' alternative to alcohol that a server can offer a cut-off patron?
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