Special SituationsQuestion 99 of 100

From an RBS perspective, the practice of bartenders 'over-pouring' (deliberately serving more than the standard 1.5-oz spirit pour) is:

a.Encouraged as good customer service
b.Required when the customer specifically requests a 'strong' drink
c.Discouraged because it accelerates patron BAC unpredictably, frustrates pacing/observation efforts, and increases the risk of §25602 violations and over-service liability
d.Legally required at all tip-pooling establishments

Explanation

Standardized pours are the foundation of pacing and observation — a server can reasonably estimate BAC rise only when each drink contains a known dose. Over-pouring (free-pouring, generous shots) means the patron may reach impairment after fewer drinks than the server has counted, leading to §25602 violations and incident risk. Over-pour also creates inventory shrinkage. Customer 'strong drink' requests do not authorize over-pouring; offer a double charged as two pours instead.

Law Reference: RBS Training Curriculum; Cal. Bus. & Prof. Code §25602

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