License Law & AgencyQuestion 38 of 100
A licensee who exaggerates a property's qualities with a non-factual opinion, such as calling a view 'the most breathtaking in town,' is engaging in:
a.Fraud
b.Misrepresentation
c.Puffing
d.Steering
Explanation
Puffing is an exaggerated opinion or sales talk that a reasonable person would not take as a statement of fact, and it is generally legal. It becomes actionable misrepresentation or fraud when it involves false statements of material fact. Agents should still be cautious to avoid crossing that line.
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