Safe ServiceQuestion 72 of 80
What is the best time to begin intervening with a guest who is drinking heavily?
a.After they are severely intoxicated
b.Only when they ask for help
c.Never, unless a manager insists
d.Early, when the first signs of rising intoxication appear
Explanation
Intervening early, when a guest first shows signs of rising intoxication, is easier and safer than waiting until they are heavily impaired. Early steps like slowing service or offering food can prevent a difficult refusal later. Prompt attention reduces risk to the guest and others.
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Related questions on this topic
- Why is offering water and food part of safe alcohol service?
- What is a responsible action if an intoxicated guest intends to drive home?
- Why is documentation important after refusing service or handling an incident?
- Which approach best helps prevent conflict when intervening with a guest?
- What role does teamwork play in safe alcohol service?
- What should a server do if a guest becomes aggressive after being refused service?
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PrepPass Editorial Team · Verified against ServSafe Alcohol (Responsible Alcohol Service) · How we review