Safe ServiceQuestion 70 of 80
What is a responsible action if an intoxicated guest intends to drive home?
a.Let them drive since it is their choice
b.Offer alternatives such as a rideshare, taxi, or a sober friend, and involve a manager if needed
c.Serve a coffee and send them off
d.Take their keys by force
Explanation
When a guest may drive while impaired, the server should offer safer options like a taxi, rideshare, or sober companion and involve a manager. Preventing impaired driving protects the guest, the public, and the establishment from liability. Physical force is inappropriate and unsafe; enlist management or authorities if necessary.
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Related questions on this topic
- What does 'intervention' mean in responsible alcohol service?
- What is a recommended way to refuse further service to an intoxicated guest?
- Why is offering water and food part of safe alcohol service?
- Why is documentation important after refusing service or handling an incident?
- What is the best time to begin intervening with a guest who is drinking heavily?
- Which approach best helps prevent conflict when intervening with a guest?
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PrepPass Editorial Team · Verified against ServSafe Alcohol (Responsible Alcohol Service) · How we review