Safe ServiceQuestion 67 of 80
What does 'intervention' mean in responsible alcohol service?
a.Serving a stronger drink to slow a guest down
b.Ignoring a guest until they leave
c.Taking steps to slow or stop service and prevent harm when a guest is at risk
d.Calling the police for every guest
Explanation
Intervention means the server steps in to slow or stop alcohol service, offer alternatives, and help keep an at-risk guest and others safe. It can include suggesting food and water or arranging safe transportation. Effective intervention is calm, respectful, and timely.
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Related questions on this topic
- What is a recommended way to refuse further service to an intoxicated guest?
- Why is offering water and food part of safe alcohol service?
- What is a responsible action if an intoxicated guest intends to drive home?
- Why is documentation important after refusing service or handling an incident?
- What is the best time to begin intervening with a guest who is drinking heavily?
- Which approach best helps prevent conflict when intervening with a guest?
Last reviewed: · editorial process
PrepPass Editorial Team · Verified against ServSafe Alcohol (Responsible Alcohol Service) · How we review