A grieving spouse sits silently beside the dying resident, occasionally crying. The MOST therapeutic CNA action is to:

Explanation

Therapeutic presence — quiet companionship, simple offers (tissues, water, a chair), and respectful silence — is more comforting than words. Touch (a hand on the shoulder) helps IF welcomed; ask first if uncertain about cultural norms. Avoid clichés ('they're in a better place', 'it's for the best') which dismiss grief. Forcing the spouse out (c) violates the right to be present. Medical lectures (d) increase distress. Avoidance (a) is emotional abandonment. 42 CFR §483.10 protects dignity for both residents and families.