Emotional SupportQuestion 164 of 200

A grieving spouse sits silently beside the dying resident, occasionally crying. The MOST therapeutic CNA action is to:

a.Sit nearby, offer tissues and water, use silence and gentle touch if welcomed, and avoid clichés like 'it's for the best'
b.Insist the spouse leave the room to 'get fresh air'
c.Explain in detail the medical cause of dying
d.Avoid the room until the resident dies

Explanation

Therapeutic presence — quiet companionship, simple offers (tissues, water, a chair), and respectful silence — is more comforting than words. Touch (a hand on the shoulder) helps IF welcomed; ask first if uncertain about cultural norms. Avoid clichés ('they're in a better place', 'it's for the best') which dismiss grief. Forcing the spouse out (b) violates the right to be present. Medical lectures (c) increase distress. Avoidance (d) is emotional abandonment. 42 CFR §483.10 protects dignity for both residents and families.

Law Reference: 42 CFR §483.10

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