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1. The KEY difference between hospice care and palliative care is that:

Medicare hospice (42 CFR §418) requires physician certification of terminal prognosis of 6 months or less if the disease runs its normal course, and the patient elects to forgo curative treatment in favor of comfort. Palliative care addresses symptoms (pain, nausea, dyspnea) at any stage of serious illness and can be combined with curative therapy. Both include spiritual care. The CNA on a hospice case follows the plan of care from the hospice interdisciplinary team and focuses on comfort, dignity, and family support.

2. A dying resident shows irregular breathing alternating with periods of apnea (no breathing) lasting up to 30 seconds, followed by rapid breaths. This pattern is called:

Cheyne-Stokes is a cyclic pattern of crescendo-decrescendo respirations alternating with apnea, common in the active dying phase. It is NOT an emergency in the dying patient and CPR is not appropriate if the resident has a DNR. Kussmaul (a) is deep rapid breathing in metabolic acidosis. Eupnea (b) is normal breathing. Apneustic (d) involves prolonged inspiration and is a brainstem sign — also not CPR-indicated in dying. The CNA reports changes to the nurse, positions for comfort, provides mouth care, and supports the family per 42 CFR §483.25(k) (end-of-life care).

3. Which observation is a sign of the active dying phase?

Active dying signs include mottling (livedo reticularis from poor perfusion) starting in feet and progressing upward, cool/cyanotic extremities, decreased urine output, decreased LOC, Cheyne-Stokes respirations, 'death rattle' (oral secretions), and sometimes terminal restlessness. These are expected and the CNA's role is comfort care: repositioning gently, mouth care for dryness, clean linens, calm environment, and family presence. Improving signs (b, c, d) are not features of active dying. 42 CFR §483.25(k) addresses end-of-life care.

4. A non-verbal dying resident grimaces, moans, and pulls away when turned. The CNA should:

Pain in non-verbal residents is assessed by behavior: grimacing, moaning, guarding, restlessness, tachycardia, withdrawal. Validated tools include PAINAD (Pain Assessment in Advanced Dementia). The CNA must report observations promptly so the nurse can administer PRN comfort medications under 42 CFR §483.45 (pharmacy services). Assuming no pain (a) is harmful and a quality-of-care failure under 42 CFR §483.25. Stopping necessary care (b) like repositioning leads to pressure injuries. Telling the resident to relax (c) is dismissive of suffering.

5. A POLST form indicates 'Do Not Attempt Resuscitation / DNR' and 'Comfort-Focused Treatment.' During the CNA's morning rounds the resident is found pulseless and apneic. The CNA should:

POLST (CA Probate §4780 et seq.) is a physician/NP/PA-signed medical order that travels with the resident and is honored in all settings. DNR means no CPR. The CNA verifies the order, notifies the nurse, provides dignity (close eyes, smooth linens), and assists with post-mortem care after the nurse pronounces or contacts the physician. Initiating CPR against a valid DNR (a, c) violates resident rights under 42 CFR §483.10 and may constitute battery. Waiting passively without notifying the nurse (d) breaches duty. Facilities must follow valid advance directives.

6. A 'living will' (Advance Health Care Directive) differs from a POLST in that the living will:

Under CA Probate §4670 et seq., an Advance Health Care Directive (often called a living will) lets a competent adult state future care wishes and appoint a Durable Power of Attorney for Health Care (DPOA-HC). It applies when the resident loses decisional capacity. A POLST (Probate §4780) is a SIGNED MEDICAL ORDER reflecting current wishes for present care and is immediately actionable by any provider. The CNA must know if a resident has either, where to find them, and to follow them per 42 CFR §483.10(c)(6) (right to formulate advance directives).

7. Bereavement support is part of which type of care?

Medicare hospice regulations (42 CFR §418.64) require hospice programs to provide bereavement services to the family/caregivers for at least 13 months following the patient's death. Bereavement services include counseling, support groups, and check-in calls. The CNA contributes by treating families with compassion before, during, and after death, sharing memories, and referring to the hospice social worker or chaplain. Acute hospitals, cosmetic clinics, and PT (a, c, d) do not typically provide structured long-term bereavement programs.

8. A devout Catholic resident is actively dying. The family asks that a priest perform the Anointing of the Sick (Last Rites). The CNA should:

42 CFR §483.10(f)(11) protects the right to religious practice. The Anointing of the Sick (formerly Extreme Unction) is a sacrament administered by a Catholic priest, ideally while the resident is still conscious. The CNA's role: notify the nurse, contact the chaplain or family's priest urgently, ensure privacy and a calm environment, and prepare a small table with a white cloth, candle, and crucifix per Catholic tradition. The CNA does not perform the rite (d). Denying the rite (a) or delaying (b) violates rights and causes spiritual distress.

9. A Buddhist resident's family requests that the body remain undisturbed for 8 hours after death so the consciousness can transition peacefully. The MOST appropriate CNA/facility response is to:

Many Buddhist traditions teach that the consciousness departs over hours and the body should not be disturbed during that time. The CNA respects the practice, notifies the nurse and administrator, coordinates with the family and mortuary, and accommodates where feasible (private room, do-not-disturb sign, delayed post-mortem care). Refusing outright (a, c) or rushing the body (b) violates religious/cultural rights under 42 CFR §483.10 and may cause profound family distress. The facility balances accommodation with reasonable public health requirements under 42 CFR §483.70.

10. Which cultural-religious end-of-life practice is correctly matched?

Orthodox Jewish practice: the chevra kadisha (sacred burial society) performs tahara (ritual washing and shrouding); embalming is generally avoided; burial occurs as soon as possible, ideally within 24 hours. Muslim practice (b) is the opposite of cremation — ghusl (ritual washing) is performed and burial (not cremation) occurs as soon as possible, ideally within 24 hours. Catholic anointing (c) is performed by a priest, not family. Hindu practice (d) is typically cremation, not burial at sea. The CNA asks the family about specific practices rather than assuming.

11. Standard post-mortem care positioning is to:

Standard post-mortem care: supine, good body alignment, head slightly elevated on a pillow (to prevent facial discoloration from blood pooling), eyelids gently closed, dentures replaced before rigor mortis (begins ~2-4 hours after death), clean linens, and dignity maintained. Identify body per facility policy (usually two ID tags: wrist/ankle and outside of shroud or bag). Honor cultural practices first. Side-lying (a), prone (c), and fetal (d) are not standard and may impair dignity and identification. 42 CFR §483.10 protects dignity in all care, including post-mortem.

12. When handling the deceased resident's personal valuables after death, the CNA should:

Title 22 CCR §72527 and 42 CFR §483.10(g) protect residents' property rights. Standard procedure: two staff members witness and inventory all personal items at death (or at admission), document on the personal property/valuables form, secure items, and release ONLY to the legally authorized representative (executor, next of kin per will or law) with a signed receipt. Taking items home (a), discarding (b), or redistributing (d) constitute theft, financial abuse under W&I §15610.30, and grounds for termination, criminal prosecution, and license revocation.

13. According to Kübler-Ross, which of the following are the five stages of grief?

Elisabeth Kübler-Ross's five stages of grief are: Denial, Anger, Bargaining, Depression, Acceptance (DABDA). They are not linear — people may revisit stages, skip some, or experience them simultaneously. The CNA recognizes these as normal responses, listens nonjudgmentally, and reports prolonged or dangerous responses (suicidal statements, complete withdrawal) to the nurse. Each stage is honored as a coping mechanism, not pathology. 42 CFR §483.40 requires psychosocial support to meet each resident's behavioral health needs, including grief.

14. A grieving spouse sits silently beside the dying resident, occasionally crying. The MOST therapeutic CNA action is to:

Therapeutic presence — quiet companionship, simple offers (tissues, water, a chair), and respectful silence — is more comforting than words. Touch (a hand on the shoulder) helps IF welcomed; ask first if uncertain about cultural norms. Avoid clichés ('they're in a better place', 'it's for the best') which dismiss grief. Forcing the spouse out (b) violates the right to be present. Medical lectures (c) increase distress. Avoidance (d) is emotional abandonment. 42 CFR §483.10 protects dignity for both residents and families.

15. A resident asks a CNA, 'Will you hold my hand for a few minutes? I'm scared.' Therapeutic touch in this context is:

Holding a hand at the resident's invitation is a humane, therapeutic gesture and within CNA scope when professional, non-sexual, and consensual. The CNA should always confirm consent ('Would you like me to hold your hand?'), respect cultural norms about touch (some cultures restrict opposite-sex touch outside care tasks), and document significant interactions. Touch that is sexualized, prolonged inappropriately, or unwanted is misconduct and may constitute abuse. Family presence (c) and physician orders (d) are not required for ordinary comforting touch under 42 CFR §483.10 (dignity).

16. A Mexican-American family wants to bring a candle, a small altar with the Virgen de Guadalupe, and family photos into the dying resident's room. The CNA should:

Honoring cultural and religious rituals at end-of-life is protected under 42 CFR §483.10(f)(11). Many Mexican-American/Latinx families create a small altar (altar/ofrenda) with the Virgen de Guadalupe, photos, and candles. Most facilities prohibit open flames for fire safety, so the CNA offers a flameless LED candle — accommodating the tradition while preserving safety. Outright refusal (a, d) violates rights. Ignoring fire safety (b) endangers all residents and may violate Title 22 fire codes. Coordinate through the nurse and chaplain to integrate the ritual with the plan of care.