A resident asks the CNA for a copy of her own medical record. The correct CNA response is:
Explanation
Under HIPAA 45 CFR §164.524, individuals have the right to inspect and obtain a copy of their PHI maintained in a designated record set; covered entities generally must respond within 30 days (with one 30-day extension). The CNA must not deny the right (a) or hand out records on their own (d) — release is handled by medical records following identity verification, applicable fees (cost-based, reasonable; not arbitrary cash demands as in b), and any state-specific requirements. CNAs facilitate by acknowledging the request, telling the nurse, and explaining the process to the resident.
Law Reference: HIPAA 45 CFR §164.524This topic, taught in full in the Certified Nursing Assistant (CNA) guide. CNA — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
Practice all 200 questions free — no signup required.
Own the complete Certified Nursing Assistant (CNA) guide — PDF + EPUB, $19.99 →
Related questions on this topic
- Why is the documentation principle 'not documented = not done' important?
- Under HIPAA's 'minimum necessary' standard (45 CFR §164.502(b)), a CNA should access protected health information (PHI):
- Under HIPAA 45 CFR §164.512, a CNA may disclose PHI WITHOUT the resident's written authorization in which situation?
- A CNA posts a TikTok video taken in the nursing facility hallway. Two residents appear in the background, identifiable by face. This is:
- Informed consent for a non-emergency treatment generally requires:
- A competent resident with capacity refuses her prescribed evening medications. The CNA should:
Last reviewed: · editorial process