A resident with dementia is found wandering toward an exit. The CNA should:

Explanation

Elopement is a leading sentinel event for residents with dementia. The CNA approaches calmly from the front to avoid startling, uses simple cueing and redirection (familiar activity, snack, walking together to room), and notifies the nurse. Document the event; the team reviews wander-guard placement, door alarms, and care-plan interventions. Yelling (b) or grabbing (d) escalate distress and may be abuse; allowing elopement (a) endangers the resident.