Software TroubleshootingQuestion 55 of 100
A smartphone's battery drains unusually fast and the device runs hot even when idle. Which is a likely software-related cause to investigate first?
a.The charger cable color
b.The phone case brand
c.A misbehaving or malicious app running in the background
d.The screen resolution setting
Explanation
A rogue or poorly optimized background app can consume CPU and radios continuously, draining the battery and generating heat. Checking battery usage stats to find the offending app is the logical first step.
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