Hardware & Network TroubleshootingQuestion 73 of 100
What should a technician do immediately after implementing a fix?
a.Verify full system functionality and implement preventive measures
b.Close the ticket without checking
c.Delete the logs
d.Ignore the user
Explanation
After the fix, the technician verifies full functionality and, where applicable, applies preventive measures to avoid recurrence. Only then is documentation completed and the ticket closed.
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