Hardware & Network TroubleshootingQuestion 74 of 100
What is the final step of the troubleshooting methodology?
a.Establish a theory
b.Document findings, actions, and outcomes
c.Test the theory
d.Identify the problem
Explanation
The last step is documenting the findings, actions taken, and outcomes so the knowledge is preserved. The earlier steps involve identifying, theorizing, testing, and fixing.
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