Hardware & Network TroubleshootingQuestion 94 of 100
A user says 'the internet is slow.' Which step best narrows the cause?
a.Immediately replace the router
b.Test speed on multiple devices and run ping/traceroute
c.Reinstall the OS
d.Buy a new PC
Explanation
Testing several devices and running ping/traceroute distinguishes a single-device issue from a network-wide or ISP problem. Replacing hardware or reinstalling before isolating wastes effort.
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