TroubleshootingQuestion 86 of 100

A user reports their computer will not turn on at all. What is a sensible first thing to check?

a.Reinstall the operating system
b.Whether the power cable is connected and the outlet has power
c.Replace the CPU
d.Update the graphics driver

Explanation

When a computer shows no signs of power, start with the simplest and most likely causes, such as the power cable, connection, and outlet. Verifying power before assuming a major component failure saves time and effort. Troubleshooting should move from simple to complex.

Practice all 100 questions free — no signup required.

Related questions on this topic

Last reviewed: · editorial process

PrepPass Editorial Team · Verified against Google IT Support Professional Certificate · How we review
Report