Free practice + study guide

Google IT Support

  • 100 free practice questions, every one explained · no signup
  • Timed mock exam (90 questions, 90 minutes) — free
  • Study guide: free to read online

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Practice questions100 free practice questionsTimed mock examTimed mock, free

PrepPass team · Verified against Google (via Coursera) · How we review

01

Test what you know · free, all of it

Four ways to practise.

The same 100 questions, dealt four ways. Pick the one that fits the time you have.

By section
Pick Operating Systems, IT Security, Networking, Troubleshooting. An explanation appears the moment you answer.
100 questionsuntimed
Timed mock
Sit it like the real thing, then get a score report by section.
90 questions90 minutes
Read every question
The whole bank with answers shown — for review, not testing.
all 100, by section
Question of the day
One question, one explanation, every day — across every exam on the site.
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02

Learn what the questions test

Practice · free
100
questions, each explained — finds what you don't know yet
Learn · free
5
chapters, free to read online

The five chapters, free online

every chapter free online
  1. 1Technical Support Fundamentals and Computer HardwareHardware · 18% of the examRead free →
  2. 2Operating Systems and System AdministrationOperating Systems · 22% — the largest sectionRead free →
  3. 3Networking Fundamentals: TCP/IP, DNS, and DHCPNetworking · 20%Read free →
  4. 4IT Security: Encryption, AAA, and Network HardeningIT Security · 20%Read free →
  5. 5Troubleshooting and Customer Service MethodologyTroubleshooting · 20%Read free →
03

Before you sit

Know the exam you're walking into.

Free study guideEvery section, online
04

See the questions first

Two from the bank, answered.

Real items, with the answer marked and the reason written out — the same format as all 100.

Operating Systems

What is the primary role of an operating system?

  1. ATo manage hardware resources and provide services for applicationsCorrect
  2. BTo physically cool the hardware components
  3. CTo manufacture computer chips
  4. DTo provide internet connectivity by itself

Why: An operating system manages a computer's hardware and software resources, including the CPU, memory, storage, and devices. It provides a platform and services on which applications run. Examples include Windows, macOS, Linux, Android, and iOS.

Networking

What does the acronym 'IP' stand for in networking?

  1. AIntegrated Packet
  2. BInterface Port
  3. CInternal Protocol
  4. DInternet ProtocolCorrect

Why: IP stands for Internet Protocol, which is responsible for addressing and routing packets of data so they can travel across networks. Every device on an IP network has an IP address. IP works together with TCP in the widely used TCP/IP suite.

Read all 100 questions with answers →

06

The exam itself

Google IT Support, by the numbers.

Questions100
SectionsHardware · Operating Systems · Networking · IT Security · Troubleshooting
Our bank100 questions · updated September 2026Written from Google (via Coursera)
LanguagesEnglish
SourceGoogle (via Coursera)
07

Helpful resources

The board's own page, and what else helps.

Enroll — Google / Coursera →

Recommended prep — books & tools

  • Mike Meyers' CompTIA A+ Guide to IT Technical Support

    IT-support fundamentals that overlap heavily with Google's certificate content.

    See it on Amazon →

This section contains affiliate links. As an Amazon Associate, PrepPass earns from qualifying purchases. We may earn a commission if you buy through these links, at no extra cost to you.

Related exams

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09

Questions

Asked before starting.

Is the practice really free, or does it stop after a few questions?

All 100 questions, the timed mock and the report are free with no sign-up. A free account only adds saving your progress.

Is your mock the same as the real Google IT Support?

No. Ours is 90 questions in 90 minutes; the real exam is 100 questions. Use the mock for stamina and section timing, not as a score predictor.

Practice questions are AI-assisted study material written from Google (via Coursera) and reviewed by PrepPass — for practice only, not official exam questions. Bank updated September 2026. PrepPass is an independent study resource and is not affiliated with, endorsed by, or approved by Google (via Coursera). Always confirm current exam details with Google (via Coursera).
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