Homeowners Policy (HO)Question 161 of 53177% of test-takers answer this correctly

Under California's Fair Claims Settlement Practices regulations, after a homeowner files a claim, within how many calendar days must the insurer ordinarily acknowledge receipt of the claim?

a.30 calendar days
b.10 calendar days
c.5 calendar days
d.15 calendar days

Explanation

California's Fair Claims Settlement Practices regulation (10 C.C.R. §2695.5) generally requires the insurer to acknowledge receipt of the claim within 15 calendar days, provide necessary forms and instructions, and begin any required investigation. A separate provision requires the insurer to accept or deny the claim within 40 days after receiving proof of claim, subject to certain extensions.

Law Reference: Cal. Code Regs. tit. 10 §2695.4 (Fair Claims Settlement Practices)

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