Safety & ComplianceQuestion 57 of 100
A patient's adult daughter asks the phlebotomist for her mother's lab results. What is the appropriate response?
a.Explain that results are released by the ordering provider and refer her to the care team
b.Read the results aloud since she is immediate family
c.Print the results and hand them over if the patient is in the room
d.Give a general summary without naming specific values
Explanation
Phlebotomists do not release results, and protected health information may not be disclosed to family members without proper authorization. Referring the request to the ordering provider respects both privacy rules and scope of practice. Being related, being present in the room or softening the disclosure into a summary does not create authorization.
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