Safe ServiceQuestion 77 of 80
What is a responsible way to handle a guest who wants 'one more drink' but is already showing intoxication?
a.Politely decline and offer water, food, or a non-alcoholic option instead
b.Serve a double to end the visit
c.Serve it if they promise not to drive
d.Ask another server to serve it
Explanation
When a guest is already showing intoxication, the server should decline the additional drink and offer water, food, or non-alcoholic options. Passing the request to another server or trusting a promise not to drive does not remove the risk or liability. A firm, kind refusal is the right response.
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Sen Lin, PrepPass Founder · Verified against ServSafe Alcohol (Responsible Alcohol Service) · How we review