Contamination & AllergensQuestion 64 of 320
When a guest has a serious allergic reaction and shows signs of anaphylaxis in the dining room, staff should:
a.Move the guest outside and leave them alone
b.Call 911 (emergency services) immediately and follow the emergency plan
c.Give the guest more water and continue service
d.Wait to see if the reaction goes away on its own
Explanation
Anaphylaxis is a life-threatening emergency, so staff must call emergency services immediately, follow the operation's emergency plan, and assist the guest, who may need epinephrine. Waiting, offering water, or leaving the guest alone can cost precious minutes and be fatal. Managers should train staff to recognize and respond to reactions.
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